Logistic Customer Service Manager

2 weeks ago


Hull East Yorkshire, United Kingdom Grafton Recruitment International Full time

Logistics Customer Service Manager
Grafton Recruitment is delighted to be working with a successful business in the Hull area who are looking for Logistics Customer Service Manager to join their established logistics team. As a Logistics Customer Service Manager you will work with internal and external stakeholders to create, develop, enhance and improve the company's customer experience.
You will work across internal teams and will be responsible for the management and maintenance of a seamless link between internal business processes.
Ensure a world-class customer experience.
Develop and implement customer service policies and procedures in conjunction with senior team members.
Claims Management: Insurance, Shipping Lines, Quality, Commercial Claims, Export Documents
Be alert to risks in the business process chain that could have a detrimental effect on the customer experience, and take proactive steps to mitigate these risks.
Co-ordinate weekly customer update reports using data generated across teams.
Conduct training sessions.
Proven experience in a customer service management role with a strong understanding about business processes.
Ability to analyse data and make informed decisions to improve customer service processes.
Exceptional organisational and time management skills.
Bachelor's degree in business administration or equivalent college degree & 3 years of proven experience in a customer service role would be advantageous.


  • Customer Supply Chain

    2 weeks ago


    West Yorkshire, United Kingdom Pod Talent Full time

    Customer Supply Chain & Logistics Manager North West England - Hybrid (50:50) Logistics & Customer Services Job Type: Permanent Join a leading Global FMCG on a journey of innovation and transformation. As the Customer Logistics Development Manager, you'll be at the forefront of shaping and developing the customer strategy and logistics partnerships....

  • Logistics Manager

    6 days ago


    Hull, East Yorkshire, United Kingdom Linsco Ltd. Full time

    Linsco Recruitment are looking for a Logistics Manager to start work on a construction site in York. Considering making an application for this job Check all the details in this job description, and then click on Apply. Requirements: CSCS, SSSTS/ SMSTS, Traffic Marshal ticket Experience in the role preferably on city centre multi room residential builds...

  • Logistics Manager

    6 days ago


    Hull, East Yorkshire, United Kingdom Linsco Ltd. Full time

    Linsco Recruitment are looking for a Logistics Manager to start work on a construction site in York. Considering making an application for this job Check all the details in this job description, and then click on Apply. Requirements: CSCS, SSSTS/ SMSTS, Traffic Marshal ticket Experience in the role preferably on city centre multi room residential builds...


  • Hull, East Yorkshire, United Kingdom Linsco Ltd. Full time

    Linsco Recruitment are looking for a Logistics Manager to start work on a construction site in York. CSCS, SSSTS/ SMSTS, Traffic Marshal ticket Experience in the role preferably on city centre multi room residential builds

  • Logistics Planner

    3 weeks ago


    Hull, East Yorkshire, United Kingdom Grafton Recruitment Full time

    Export/Logistics Planner Hours: Mon - Fri Due to continued growth our global shipping and logistics client is looking to add to add an experienced Planner to a well-established team. Based in the Immingham area, planning Full loads between the UK and Europe. Dealing with customers, drivers, hauliers & overseas partners to: - Billing & costing out...

  • Logistics Manager

    7 days ago


    East Riding of Yorkshire, United Kingdom Linsco Full time

    Linsco Recruitment are looking for a Logistics Manager to start work on a construction site in York. Requirements: CSCS, SSSTS/ SMSTS, Traffic Marshal ticket Experience in the role preferably on city centre multi room residential builds Great communication skills Works well under pressureResponsibilities: Organising and ordering of equipment for use on...

  • Logistics Manager

    7 days ago


    East Riding of Yorkshire, United Kingdom Linsco Full time

    Linsco Recruitment are looking for a Logistics Manager to start work on a construction site in York.Requirements:CSCS, SSSTS/ SMSTS, Traffic Marshal ticketExperience in the role preferably on city centre multi room residential buildsGreat communication skillsWorks well under pressureResponsibilities:Organising and ordering of equipment for use on siteWorking...


  • Hull, United Kingdom Sure Staffing Ltd Full time

    **Warehouse Logsitic Administrator Support needed** Sure Staffing UK Ltd are looking to recruit a Warehouse Administrator Support, for our client based in Hull. Our client with over 40 years of trading, is the leading distributor of industrial protective paint coatings in the country. The successful individualwill join their team on a permanent contract,...


  • West Yorkshire, United Kingdom Right Now Recruitment Full time

    Are you currently looking for a varied and fast paced role within Customer Service/ Key account management? Would you be excited by the prospect of working for an ambitious and innovative, International Organisation? Our client based near Wetherby are looking to hire a proactive Customer focused individual to join their growing Customer Service team...


  • Hull, United Kingdom DNA Payments Group Full time

    **The opportunity** We’re looking for multiple Customer Service Advisors to join our expanding team based in Hull. Reporting to Jordan Osborne, the purpose of your role is to deal with our customers day to day enquiries and resolve matters at first instance. You will join ahighly motivated team and be part of a growth business working with colleagues who...


  • West Yorkshire, United Kingdom Thornton Ross Full time

    Caring For Customers Since 1922 We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas well as the leading disinfectantZoflora. We are also a trusted and reliable provider of prescription products, including emollients bone health...

  • Logistic Controller

    6 days ago


    West Yorkshire, United Kingdom Jark Full time

    My Client are recruiting for a Logistic Controller to join their existing team. You will assist in the smooth and efficient day to day running of the Logistics Function within the Depot, to work flexibly as a member of the Logistics Team and provide a customer focused service to both Internal and external customers. Main duties and Responsibilities: To...


  • South East London, United Kingdom Ignite Recruitment Services Full time

    Role Overview We are seeking an exceptional Logistics Coordinator to join our dynamic team. In this pivotal role, you will be responsible for planning, coordinating, and executing all aspects of our logistics operations. As a key member of our Operations function, you will liaise closely with customers, internal stakeholders, suppliers, logistics providers,...


  • South East London, United Kingdom Ignite Recruitment Services Full time

    Role OverviewWe are seeking an exceptional Logistics Coordinator to join our dynamic team. In this pivotal role, you will be responsible for planning, coordinating, and executing all aspects of our logistics operations. As a key member of our Operations function, you will liaise closely with customers, internal stakeholders, suppliers, logistics providers,...

  • Service Manager

    4 days ago


    Hull, East Yorkshire, United Kingdom First Military Recruitment Ltd Full time

    AR582 - Service Manager Location:Hull Salary: £38,000 Overview: First Military Recruitment are currently seeking Service Manager on behalf of one of our clients. The successful applicant will have excellent communication skills at all levels and Management experience in the service industry. Our client strongly encourages applications from ex-military...

  • Logistics Director

    6 days ago


    Yorkshire and Humberside, United Kingdom Technical Prospects Full time

    **Logistics Director - North England** Offering £85,000 - £90,000 Basic Salary plus Bonus & Benefits Our client is an established Bulk Haulage Specialist with a proven history of providing a variety of transportation solutions to customers throughout the UK. Our client is currently recruiting a Logistics Director who will drive change into the businessto...


  • East Halton, United Kingdom Manpower UK Ltd Full time

    Manpower Logistics are looking to recruit a Customer Service Advisor for our client in Killingholme.Our clientCLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a...


  • Kingston upon Hull, United Kingdom Bilfinger Full time

    **Shipping & Logistics Co-Ordinator** Location: Hull Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of...


  • Hull, East Yorkshire, United Kingdom Kingston Recruitment Full time

    Working alongside senior management, this is an opportunity for an experienced Manager to join the company and help create new processes and systems to enhance and develop the sales administration function. Day-to-day management of the sales administration team Developing strong customer relationships Training and developing staff within the team ...


  • Hull, United Kingdom Grafton Recruitment Full time

    **Customs Clearance Clerk** Office based role Location: Hull **Salary**: £20k-£25k (DOE) Hours: Mon-Fri Grafton Recruitment are delighted to be exclusively working with one of Hull's leading transport and logistics businesses who are seeking a Customs Clearance Coordinator to join a well-established team. This is an excellent opportunity for an...