Remote Quality Lead

4 weeks ago


Derby Derbyshire, United Kingdom Interface Recruitment UK Full time

JOB TITLE: IT Solutions Lead
CONTRACT DURATION: Permanent (full time)
Company laptop & private health insurance plus complete autonomy to run the UK operation and grow a team
Our client is seeking an experienced IT Solutions Lead to support the growth and drive Business & IT solutions leadership within the UK team. The role will oversee key functions within the UK Business enabling the delivery of high quality IT services & solutions.
The role is responsible for a well maintained and secure enterprise computing environments, is a hands-on in support of these IT solutions and services. You will work collaboratively across the Global IT Team, for cohesive service delivery and will also build and maintain productive relationships with key business stakeholders throughout the Group.
The IT solutions Lead will report to the Global IT Management with local supervision from UK Senior Management.
Strategy & Planning
Provide input and leadership to the UK Management and Global IT Team(s) for updates and ideas regarding technical strategy
Analyze performance of staff activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future
Acquisition & Deployment
Collaborate with other departments to identify and/or procure support software and
Work with the Global IT Team to develop and implement suitable, scalable and customer centric business (including the ERP and ancillary)
Operational Management
Coordinate and/or perform remote fixes, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and
Management/interaction of management service providers
College diploma or university degree in the field of computer science, information sciences, or related field and 3-6 years equivalent work

Exceptional knowledge of server and networking
Deep-seated experience with desktop and server operating systems, including Windows 7 -10 Apple OSX and Windows Server 2008 -2016.
Extensive application support
Working knowledge of a range of diagnostic utilities and various network & system performance
Desire to grow and develop as a leader of a technical support


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