Helpdesk Coordinator

3 weeks ago

United Kingdom Hays Full time

Your new company
Hays is currently working exclusively with a highly successful and reputable commercial real estate services company to recruit a Helpdesk Coordinator on a long-term temporary assignment. This organisation provides a range of services on behalf of their client and this role will specifically support the maintenance arm of the company.

Your new role
This role will support the Contract Supervisors and Operations Manager in facilitating all incoming requests for work. More specifically, you will be responsible for:
  • Managing a busy inbox and responding to all requests and queries
  • Take inbound calls from customers about new job requests
  • Book workers into repair jobs
  • Schedule jobs and log onto the in-house system
  • Support in processing all associated paperwork
  • Produce ad hoc reporting for management

This is a full-time role, working 40 hours a week, between the hours of 8AM and 5PM, Monday to Friday. This role is based wholly on site in a central Norwich location.

What you'll need to succeed
You will have strong IT skills and a strong working knowledge of MS Office. You will have an excellent attitude towards team collaboration and want to learn new skills. Ideally, you will have experience in a similar office administration or customer service type environment.

What you'll get in return
You will receive competitive weekly pay, free off-site parking and excellent opportunities to develop your skills.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

  • ThriveSW Limited | Facilities Coordinator

    1 week ago

    United Kingdom ThriveSW Limited Full time

    Are you a Contract Support Administrator or Helpdesk Coordinator and looking for your next role. Or are you someone with strong Admin / Customer Services skills that has experience of planning and coordinating Engineers with in a Facilities, Engineering or Maintenance company Are you familiar with a FM Helpdesk process but also someone that can schedule,...

  • Senior IT Helpdesk Analyst

    1 month ago

    United Kingdom Further. Full time

    Further is an exciting new creative group formed by Analog, DesignStudio and Pixel Artworks. We’re here to push the boundaries of creative innovation across brand, content and experience. Role Overview: The Senior IT Helpdesk Analyst will provide comprehensive 1st - 3rd line IT support to Further Group and its subsidiaries. As a senior team member, this...

  • Senior IT Helpdesk Analyst

    1 month ago

    United Kingdom Further. Full time

    Further is an exciting new creative group formed by Analog, DesignStudio and Pixel Artworks. We’re here to push the boundaries of creative innovation across brand, content and experience. Role Overview: The Senior IT Helpdesk Analyst will provide comprehensive 1st - 3rd line IT support to Further Group and its subsidiaries. As a senior team member,...

  • Senior IT Helpdesk Analyst

    1 month ago

    United Kingdom Further. Full time

    Further is an exciting new creative group formed by Analog, DesignStudio and Pixel Artworks. We’re here to push the boundaries of creative innovation across brand, content and experience. Role Overview: The Senior IT Helpdesk Analyst will provide comprehensive 1st - 3rd line IT support to Further Group and its subsidiaries. As a senior team member, this...

  • Head of Facilities Management

    1 week ago

    United Kingdom ThriveSW Limited Full time

    Are you a Contract Support Administrator or Helpdesk Coordinator and looking for your next role. Or are you someone with strong Admin / Customer Services skills that has experience of planning and coordinating Engineers with in a Facilities, Engineering or Maintenance company Are you familiar with a FM Helpdesk process but also someone that can schedule,...

  • Facilities Coordinator

    3 weeks ago

    United Kingdom Spencer Marshall Full time

    Facilities Coordinator - Paddington We are working alongside a global leader who partner some of the world’s largest organisations, delivering first class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement and manage their Integrated Facilities and Workplace...

  • Commercial Property Assistant- Birmingham

    3 weeks ago

    United Kingdom Beach Baker Full time

    Support the Portfolio Management Team with daily property management tasks. Handle Applications for Consent on behalf of clients with minimal supervision. Assist clients with Managed Exits, coordinating with FM and solicitors. Coordinate with the Accounts Team on rent and service charge payments. Manage database updates and invoice approvals with the...

  • IT Application Analyst

    2 months ago

    United Kingdom Idox plc Full time

    Application and Database Analyst Local Government Software Home Based, with occasion travel We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Application and Database Analyst, you will be joining a tight knit team, delivering high-quality hosting solutions,...

  • IT Application Analyst

    4 weeks ago

    United Kingdom Idox plc Full time

    Application and Database Analyst Local Government Software Home Based, with occasion travel We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Application and Database Analyst, you will be joining a tight knit team, delivering high-quality hosting solutions,...

  • Pathway Planner

    1 day ago

    United Kingdom Intequal Full time

    Here at Intequal, we shape the next generation of IT and digital specialists. We have an exciting opportunity for a passionate IT/Digital professional to join our pioneering business as IT/Digital Assessor/Trainer (or as we call it a Pathway Planner). You will support our goal to deliver high quality, innovative teaching and learningand help our learners...

  • Building Manager

    3 weeks ago

    United Kingdom Dalkia UK Full time

    There’s a permanent opportunity for you here as a Building Manager working on one of our client sites in Epsom, Surrey. The Building Manager is a critical part of the site team, ensuring that the technical facilities run smoothly, effectively supporting business activities, and providing a professional service for our client. Facilities Support: Be...

  • Application and Database Analyst

    2 months ago

    United Kingdom Idox plc Full time

    Application and Database Analyst Local Government Software Home Based, with occasion travel About the role Are you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Application...

  • Application and Database Analyst

    4 weeks ago

    United Kingdom Idox plc Full time

    Application and Database Analyst Local Government Software Home Based, with occasion travel About the role Are you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Application...

  • Application and Database Analyst

    3 months ago

    United Kingdom Idox plc Full time

    Application and Database AnalystLocal Government SoftwareHome Based, with occasion travelAbout the roleAre you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Application and...

  • Application and Database Analyst

    3 weeks ago

    United Kingdom Idox plc Full time

    Application and Database Analyst Local Government Software Home Based, with occasion travel About the role Are you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Application...

  • Application and Database Analyst

    2 months ago

    United Kingdom Idox plc Full time

    Application and Database AnalystLocal Government SoftwareHome Based, with occasion travelAbout the roleAre you a tech-savvy problem solver with a passion for providing top-notch customer service? We are looking for a smart technical specialist to join our dynamic Idox Cloud Hosting team within the Local Government Software Division. As a Application and...

  • Building Manager

    3 weeks ago

    United Kingdom Dalkia UK Full time

    There’s a permanent opportunity for you here as a Building Manager working on one of our client sites in Epsom, Surrey. Responsible for the delivery of a safe, compliant and excellent technical provision for Toyota. The Building Manager is a critical part of the site team, ensuring that the technical facilities run smoothly, effectively supporting...