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Part-time Receptionist

3 months ago

Farringdon Devon, United Kingdom Superb People Ltd Full time

Receptionist 12 month maternity contract, part time

The role
We are seeking an exceptional and highly organised individual to provide maternity cover for the position of Receptionist.
This is a part time position, working Tuesday, Wednesday, and Thursday, 8am – 5pm, from our office in Farringdon.
Your responsibilities will include creating a positive impression for all visitors by maintaining a well-presented front of house area and ensuring the smooth operation of our guests' experiences. You will also support the wider business with various ad hoc administrative tasks and general office duties.
This position is rewarding, fast-paced, and varied. It is crucial that you can think quickly and handle multiple tasks simultaneously.
What you’ll be doing
Responsibilities include, but are not limited to:
Provide a warm, courteous, and prompt welcome for all guests upon arrival.
Answer switchboard calls promptly and professionally and ensure all enquiries are directed accordingly.
Work with building management and the Office Manager to ensure office security and identify any gaps in guest procedures.
Maintain building guest procedures and notify ground floor reception of any expected guests.
Manage requests for meeting room bookings and accurately process all enquiries.
Proactively manage complex meeting room calendars and ensure each meeting has the required technical setup.
Order & set up lunches for Board Meetings
Maintain a high standard in all front of house areas, including stocking the meeting rooms.
Handle and distribute mail.
Order office supplies and stock.
Book couriers and taxis.
Assist with event preparation, such as printing place cards and name badges.
Support our Shareholder Liaison Officer in answering basic shareholder enquiries or directing them to the appropriate person.
Support our investment teams with ad hoc/light monthly invoicing.
Support our EA team and the wider business with ad hoc administrative tasks as needed.

Who you’ll work with
You will be joining our fantastic Administration Team, reporting to the Office Manager, and working closely with our EAs and Investor Relations. You will also have extensive interaction with the rest of the team.
Tools we use
There is no need to know them all, and we often try new things. Lately, we’re using: Outlook, Teams, Notion, Zoom.
What’s most important is your willingness to learn and master new systems as required.
What will help you do the job well
You have more than 2 years of experience in Front of House / Reception roles in a fast-paced environment.
You have strong attention to detail with a logical, systematic focus on accuracy.
You have a problem-solving aptitude.
You are highly organised with an ability to multi-task and coordinate projects in a fast-moving environment.
You have a high EQ with excellent communication and interpersonal skills across several stakeholder groups.
You are calm when under pressure with a ‘can do’ attitude.
You are a team player with strong people skills and empathy.