Head of Service Propositions and Partnerships
3 weeks ago
About Our Client
Our client is a global leader in the technology sector. They pride themselves on their innovative approach to digital solutions and their commitment to excellent customer service.
Job Description
- Act as the short and long term strategic business lead for the category
- Key contact for Global HQ and the local European subsidiaries on agreeing the strategy and roadmap
- Using your technical knowledge to drive operational processes on what can and cannot be done with the insurance landscape across Europe
- Build and maintain strong relationships with 3 key insurance partners at C-Level
- Ensure all insurance propositions are fit for purpose and deployed effectively and efficiently
- Work closely with product owners to resolve issues or planned improvement
- Maintain and improve the consumer purchase journey to maximise conversion across all touchpoints
- Work closely with key partners on new propositions and channel expansion whilst optimising existing channels
- Complete regular market and competitor analysis
- Manage a team of 2 direct reports providing mentoring, coaching, goal setting and regular 1:1s
The Successful Applicant
A successful Head of Service Propositions and Partnerships should have:
- A strong academic background with a degree in a relevant field
- Extensive experience in insurance, with direct/indirect responsibility for sales, marketing and product (mandatory)
- Experience in driving an insurance P&L and attachment (mandatory)
- Knowledge of insurance retail, eCommerce and indirect channel conversion (mandatory)
- Experience in bringing new regulated products/services to market (mandatory)
- The ability to drive business growth and manage a team effectively
- Exceptional communication and stakeholder management skills
- Attention to detail, and ability to convince and inspire
- Comfortable and proficient to interact and present to the senior executives
- Outstanding analytical and data management skills
- Results focused and able to prioritise multiple projects
What's on Offer
- A competitive basic salary
- A generous car allowance
- Bi-annual bonus scheme
- Hybrid working model: 3 days in the office and 2 days at home
- Pension contribution
- Holiday 25 days per annum plus bank holidays
- Generous staff discounts
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