Support Services Administrator

3 weeks ago

Eastbourne East Sussex, United Kingdom East Sussex Council Full time

Do you enjoy working in administration in a fast-paced environment and want to further this by providing a valuable role in public service? Do you have a confident telephone manner? We are recruiting for a Senior Service Agreement Officer, who will join our Service Agreement Team working in Adult Social Care Financial Services. We are a changing and evolving service and, as part of the team, you will be central to this, often acting as the first point of contact for the Department.
You will maintain the accuracy of the system when processing care contracts, needing to be proactive and take responsibility for your own work. You will be a key part of the service delivery.
Have good listening skills with a friendly and helpful telephone manner
Be able to use a wide range of IT systems such a Word, Outlook, Excel etc.
A friendly supportive team environment with a full induction package, supervision, and training relevant to the role. We can provide support with accessing the apprenticeship levy which will help you work towards a recognised qualification.
Employee wellbeing is of paramount importance when working at ESCC and we offer a wide selection of help and services to support you. Please visit our benefits page to see the diverse range of benefits available to help and support you during your employment.
The role offers flexible working, with the requirement to work from St Mary’s House for one day per week (minimum), and the remainder from home or another location if you wish.
You will be entitled to 23 days annual leave which rises to 26 days after 5 years’ service. In addition, you are also entitled to 2 statutory days at Christmas as well all bank holidays.
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.
Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age.

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