Litigation Officer

4 weeks ago


Ipswich Suffolk, United Kingdom Time Appointments Full time

Our client, a prestigious financial services organisation are looking for a Litigation Officer to join their team. This is a fantastic opportunity for a customer focussed individual to join a company that pride themselves on providing a dedicated and trusted service to their clients. Key Accountabilities and Responsibilities:

  • Account management of a caseload of mortgage loans that require progression through the litigation process.
  • Achieve resolution to the default or arrears position of the accounts within the portfolio through a workout strategy which will include litigation.
  • Liaising with third parties, solicitors and field agents to instruct activity in line with policies and procedures.
  • Pro-actively communicating with customers via all contact channels to fully understand their circumstances and explore the different solutions to reach the best outcome.
  • Ensure all standards are achieved in line with client expectations of quality, productivity and performance.
  • Prioritise accounts by identifying the risks and progress strategy accordingly.
  • Ensuring all legal and regulatory requirements are understood and adhered to.
Experience & Personal Attributes:
  • Experience within mortgage debt collection
  • Customer focused approach
  • Ability to organise workload and meet deadlines
  • Knowledge of applicable financial services regulations
  • Litigation experience gained from any paralegal role
  • Legal Degree
Fantastic benefits, including:
  • Competitive basic salary
  • Generous holiday entitlement scheme, with the opportunity to purchase extra leave
  • Company matched Pension Scheme
  • Private Healthcare
  • Life Assurance
  • Regular company social and sporting events
  • Plus, many more…
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