SQL Server Engineer/ Support Engineer

2 weeks ago


United Kingdom Aptean Full time

Software Support Consultant
We are seeking a high-energy, team oriented Support Specialist to provide technical support to SI customers. The Software Support Specialist will work directly with customers to troubleshoot, install and configure the various SI software modules and will report to the Technical Support Manager.
This Support Specialist role is the perfect opportunity to jumpstart your career in technology, you’ll learn diverse software programs, technical support processes, and know each day that your work helps businesses around the globe be successful.
Provide world-class technical support via telephone, email and chat for SI customers
Troubleshoot complex issues with use of remote support software
Learn from customer interactions to help innovate customer experience improvements with better software and support tools
Develop best practices, tips and training scripts for customers on proper use of our programs
Communicate user challenges and software updates across multiple teams including the development team for tracking resolution
Input all technical issues into bug tracking software to be addressed by appropriate teams
Assist with Quality Assurance testing
Opportunity to work on additional projects as necessitated by the Support team
2+ years of combined customer service and software experience
~ Working knowledge of Windows OS
~ Strong interpersonal and customer service skills
~ Experience working with helpdesk ticketing software a plus
~ Experience with software applications (bespoke, food industry a bonus)
~ Operating knowledge of SQL Databases and Querying language

We are a fast growing yet established global software company. As an employer, we can offer you growth and development opportunities to cement your career. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results.


  • Principal Engineer

    1 week ago


    United Kingdom The Engineer Full time

    Job Title: Principal Supportability Engineer - (Control Systems) Location: Barrow-In-Furness, Filton, Frimley, Broad Oak, Weymouth and Manchester. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. What you'll be doing: Developing, managing and structuring the...


  • United Kingdom Russell Tobin Full time

    Application Support Engineer - Stevenage (Onsite) - 3 months (Extendable) - £300-330 PER DAY UMBRELLA We are for looking someone with broad knowledge but not specialist in App support and infrastructure. Applications, End User Support. Responsible for the efficient operation and support of applications within the Mechanical Design Department. The...


  • United Kingdom The Engineer Full time

    They are a specialist electrical/mechanical contractor to the electrical supply industry and other large consumers of electricity. The company specialises in repair and refurbishment of power transformers and associated high voltage plant. The company has developed a full Integrated Management System for Health and Safety, Quality and Environmental to...


  • United Kingdom The Engineer Full time

    Job Title: Field Service Engineer Location: Hertford Salary: From £35k+ DOE Job Type: Permanent. Full-time About Us: Fumair are a leading family-run UK SME specialising in the manufacture and maintenance of fume cupboards and local exhaust ventilation (LEV) systems. We are seeking a highly motivated, skilled and professional person to join our...


  • United Kingdom Endeavour Recruitment Solutions Full time

    C#, ASP.Net Developer with Strong SQL Server, ETL, T-SQL Skills Country: Ireland Location: Cork Sector: Software Developer Job Type: Contract Technologies: C# aspnet SQL Server ETL TSQL C#, ASP.Net Developer with Strong SQL Server, ETL, T-SQL Skills Endeavour Recruitment has an exciting opportunity for a Skilled C#, ASP.Net Developer...


  • United Kingdom Understanding Recruitment Ltd Full time

    Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong knowledge of the windows...


  • United Kingdom Understanding Recruitment NFP Full time

    Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong knowledge of the windows...


  • United Kingdom Understanding Recruitment NFP Full time

    Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong knowledge of the windows...

  • Process Engineering

    1 month ago


    United Kingdom The Chemical Engineer Full time

    Our client develops, engineers, fabricates, supplies, and installs discreet process equipment items and complete process systems for applications within chemical /process engineering. The company’s reputation is well established and founded on its commitment to product innovation, customer service and engineering excellence. On the job training would be...


  • United Kingdom hackajob Full time

    hackajob is a matching platform partnering with Leidos , helping them hire the best talent and build the future. As the Network Infrastructure Engineer you will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. The...


  • United Kingdom hackajob Full time

    hackajob is a matching platform partnering with Leidos , helping them hire the best talent and build the future. As the Network Infrastructure Engineer you will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. The...


  • United Kingdom The Chemical Engineer Full time

    West of London /M4 Process Systems £27-£42K PA Our client develops, engineers, fabricates, supplies, and installs discreet process equipment items and complete process systems for applications within chemical /process engineering. The company’s reputation is well established and founded on its commitment to product innovation, customer service and...


  • United Kingdom Matched Full time

    Technical Support Engineer Role - Run technical checks and investigate technical issues to maintain a healthy technical environment Location - remote Warrington office as and when needed; Are you a Technology Graduate or someone with 12+ months experience in a similar role? Are you familiar with networks and VPN's? The company are a leading software...


  • United Kingdom The Engineer Full time

    I'Anson Bros Ltd is one of the leading animal feed manufacturers in the UK, a family-owned company with a 124-year history and a forward-looking approach to business, serving a local, national, and international customer base. The headquarters is based in Masham, North Yorkshire, with an exciting new facility also nearing completion at Dalton, Thirsk. With...


  • United Kingdom The Chemical Engineer Full time

    Our client is a world leading developer, engineer and fabricator of large-scale air emission control technology used on a variety of power, petrochemical, refinery and oil and gas plants around the globe. Project values can reach £15M. The business is currently looking for an experienced designer to lead the process engineering activities for studies,...


  • United Kingdom The Engineer Full time

    Would you like to work for an exciting, expanding family-run business? About Us: I'Anson Bros Ltd is one of the leading animal feed manufacturers in the UK, a family-owned company with a 124-year history and a forward-looking approach to business, serving a local, national, and international customer base. The headquarters is based in Masham, North...


  • United Kingdom IC Resources Full time

    An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Supporting installation activities Configuration of...


  • United Kingdom IC Resources Full time

    An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Supporting installation activities Configuration of...


  • United Kingdom The Chemical Engineer Full time

    Process Systems Sussex / Surrey Our client is a world leading developer, engineer and fabricator of large-scale air emission control technology used on a variety of power, petrochemical, refinery and oil and gas plants around the globe. Project values can reach £15M. The business is currently looking for an experienced designer to lead the process...


  • United Kingdom The Engineer Full time

    Location : Tewkesbury Salary: £30,000 to £40,000 per annum depending on experience. Job Type : Full-time, permanent. 39 hours per week Monday - Thurs 8-5pm Friday 8-1pm Located in Tewkesbury, Gloucestershire, we provide a wide range of precision engineered capabilities and a looking for an experienced CNC machinist with positive attitude capable of...