Legal Services Manager

3 weeks ago

SouthendonSea Essex, United Kingdom Basildon and Thurrock University Hospitals NHS Foundation Trust Full time

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Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

Job overview

Mid and South Essex NHS Foundation Trust are seeking a Legal Services Manager who will support the Head of Legal Services in managing the Legal Services team for MSE Hospital Group, establishing it as the central hub for all legal matters. In addition, you will ensure efficient handling of all legal claims and matters, both Clinical and non-Clinical, while working closely with the Head of Clinical Legal Services to proactively manage cases and minimise financial risk.

Additionally, the Legal Services Manager will oversee the administration of matters notified by the Coroner and her Officers, provide support and guidance on inquest preparations, and advise staff on legal issues, contributing to a positive experience for all stakeholders and facilitating staff training on claims management and inquests.

Main duties of the job

You will assist the Head of Clinical Legal Services in managing inquests and clinical negligence claims; communicate effectively internally and externally, maintaining professionalism and ethical standards; and lead pre-inquest meetings, support witnesses, and ensure compliance with policies and guidelines.

The Legal Services Manager will identify and report risk management issues, manage financial resources, and provide staff support and guidance. In addition, the post holder will liaise with relevant parties, maintain records, and provide legal advice as needed.

Moreover, this role demands meticulous planning, proactive communication, and effective management of legal and clinical duties.

Working for our organisation

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

Please refer to the attached job description for further information on this role.

Person specification

Education/ Qualifications

Essential criteria

  • - LLM or similar Master's degree. - Relevant legal experience related to health care. - Evidence of continuous professional development

Desirable criteria

  • - Educated to degree level and/or relevant professional qualifications. - Diploma in claims management

Knowledge and Experience

Essential criteria

  • - Presentation skills. - Ability to adapt to changing circumstances and prioritise adjusting plans responsively. - Specialist in-depth knowledge of working in the legal speciality of clinical negligence and personal injury claims. - Experience of working with very senior and specialist health care teams and the ability to dissipate tense situations. - Decision making and organisational skills. - Excellent skills in analysing data using computer software such as Excel or related tools, identifying trends or themes. - Excellent knowledge of relevant literature and current key legal rulings. - Proven experience in delivering a similar role within a pressurised service delivery environment. - Proven experience of working within legal environment. - Understanding of evidence based practice, especially within a health related environment. - Knowledge of Redress, Duty of Candour and risk assessment/patient safety issues.

Desirable criteria

  • - Understanding of relevant Government health strategies and standards, current NHS agenda and legal system. - Knowledge of illness processes & biology. - Experience of claims handling and knowledge of the coronial process

Skills/Abilities

Essential criteria

  • - Ability to communicate complex and/or contentious information clearly, accurately and sensitively. - Highly developed oral and in written skills and ability to project these within in a large organisation. - Experience of producing written material to a high standard

Desirable criteria

  • - Development of guidelines/policies and their implementation. - Ability to project plan. - Ability to present contentious and complex data to a wide audience.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

  • Legal Services Manager Band 7 (PDF, 377.0KB)
  • AFC Pay Poster 23/24 (PDF, 40.2KB)
  • Pension Contribution information 2022-23 (PDF, 59.6KB)
  • Application Form (DOC, 233.0KB)
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