Team Manager

3 weeks ago


United Kingdom X1 Lettings Full time

X1 Sales and Lettings are looking for an articulate, highly organised and experienced Team Manager/Leader to oversee the Lettings Department in our vibrant and friendly Manchester branch.
X1 Sales and Lettings are proud to have a workforce consisting of the best talent in the industry, we are a highly successful Sales, Lettings and Property Management business which has gone from strength to strength over the last 14 years with offices in Liverpool, Leeds, Manchester and Kent. We have an expert qualified team base of over one hundred team members and a managed portfolio of over 4500 properties across the Northwest and Kent. As well as supporting and coaching you in this incredible senior role, we will also sponsor your ARLA qualifications (or consider sponsorship of any other qualifications you feel will help you achieve your best). Our company has rapid plans for continued expansion over the next 5 - 10 years and so this role is not only a fantastic opportunity in itself - but leaves open doors for future progression with opportunity for candidates to grow and develop their CV beyond what is possible at other agencies.
We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility.
As a leading agency, were committed to upholding the highest standards in the property sector, with our achievements reflecting our dedication and expertise. As we continue to grow, we remain focused on delivering excellence and recruiting top talent to join our journey.
In 2024, X1 received prestigious recognition at the UK Property Awards, being named both the Best Lettings Agency for the fourth consecutive year and Best Estate Agency in Manchester. In 2023, The Negotiator Awards, a renowned name in the industry, awarded X1 Sales & Lettings the Gold status for Regional Agency of the Year in the North East & North West.
You will be responsible for the management of the lettings team who cover application process through to move-in, daily management of tenant care, renewals, and deposits. This role requires someone passionate about people management and developing team members to the best of their ability. Your exceptional management skills and strong communication both internally and externally will contribute to the overall success of your teams performance.
Ensuring all team members provide impeccable customer service levels and contribute towards positive brand reputation
Team management and development 121, team meetings, performance reviews, training, KPIs
Appropriate management of all tenancy and reposit renewals
Appropriate management of parking
Complaints handling
Experience of successfully managing a team is essential, and property industry experience is desirable but not essential as we are happy to support you through your training and ARLA qualifications.
Strong team management skills
Contract type : Permanent
00pm Monday to Thursday, 9.Salary : We offer a competitive salary, 25 days annual leave plus bank holidays and additional paid time off over Christmas. We also give our staff complimentary use of our onsite gyms as well as many social events, awards ceremonies and treats throughout the year.
Office Manager, Administration Manager, EA, Executive Assistant, Office Team Leader, Office Supervisor, Leasing Coordinator, Real Estate Operations Manager, Rental Property Supervisor, Property Leasing Specialist, Housing Management Coordinator, Residential Portfolio Manager, Tenancy Services Director, Rental Asset Administrator, Lease Compliance Officer, Property Rental.



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