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Encompass Digital Media (‘Encompass’) is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Our global connectivity, scalable technology infrastructure and strategic partnerships create a single, synchronized content delivery environment. Using our Altitude Media Cloud Platform, we host a full suite of digital products, including Playout, Over the Top (OTT) streaming, Video on Demand (VOD) processing, Storage and IP distribution, to enable a seamless user experience for many of the globes biggest Media and Entertainment organizations. stream 6,300 hours of TVE/OTT content; and acquire/distribute 275+ live events for our clients worldwide. Headquartered in Atlanta, GA, Encompass operates multiple broadcast facilities across four continents including facilities located in Argentina, Ascension Island, Latvia, Oman, Singapore, United Kingdom and United States of America.
Encompass seeks to identify and recruit an experienced and highly capable General Manager & EVP Sales (GM) to provide vision and leadership for all aspects of Encompass’s sales strategy, engineering teams and operational performance in the APAC and EMEA regions. Reporting to the Encompass Digital Media Chief Executive Officer (CEO), the successful candidate will take ownership of the regional financial performance, leading the sales, operational and engineering teams across Encompass’ business in the APAC & EMEA regions.
Working with the CEO and regional Senior Management Team (SMT) to define and deliver the strategic vision for the region in alignment with the wider company goals.
Responsible for the financial performance (P&L) of the region
Primary function will be to focus on the growth of Encompass APAC & EMEA business, supporting the sales and commercial teams to identify and close new business across the regions, as well as growing and maintaining existing business.
Ultimate responsibility for the day-to-day performance of the operational and engineering teams, ensuring service delivery meets the client contracted Service Level Agreements (SLAs).
Alignment of local objectives with Encompass’ global objectives.
Executive level management of client relationships in the regions.
Strategic expansion of the Encompass full-time, occasional use and radio business, with a focus on the growth of Encompass’ Altitude Media Cloud hosted suite of products.
Direct participation in corporate strategic planning and decision making.
Management of the performance, engagement, and morale of direct reports and their respective teams, where applicable.
Active collaboration and partnership with the local financial leadership and team, who report centrally to the company Executive team, to ensure the required financial diligence and reporting is in place for region.
Active collaboration and partnership with the local People Team, who report centrally to the company Executive team, to ensure the required policies and support for our teams are in place across the region.
Responsible for 6 staffed facilities located in 5 countries and a team of ~450
Facility management including collaborative negotiation of lease obligations with local Landlords across multiple regions
Working with the regional People Team to ensure collaborative working relationship with local Unions as required.
Quarterly travel to mainland Europe, yearly travel to APAC, alternate yearly travel to Middle East and other Encompass locations.
MBA or Executive MBA preferred, Bachelor’s Degree or equivalent minimum
Experience working within a Private Equity structure is preferred.
At least ten (10) years overseeing large-scale sales, operational and engineering operations in the broadcast media space, ideally within a Managed Service Provider (MSP).
Experience of both the APAC and EMEA Media and Broadcast industry.
react to issues and opportunities.
Successful experience with data analysis, project management, and business process improvement methodology and tools in leading cross functional projects and business management processes.
Encompass Digital Media is an Equal Opportunity Employer.
