Technology Quality

2 weeks ago


United Kingdom Link Group Full time

Team Manager - 6 Month Fixed Term Contract, Maternity Cover
To coordinate delivery of tasks in an efficient manner and ensure that work produced by the team meets defined quality standards, achieved through providing effective leadership, planning and staff development.
Operational Management
Ensuring accreditation of employees is obtained and maintained to agreed limits by continual support and technical training.
Participate in and adhere to the Performance Management process and be proactive in identifying and addressing training needs for team members.
To identify areas of process improvement and best practice, and to participate in implementation processes.
Identify, manage, report and action risk or potential risk issues.
Actively participate in team meetings, staff meetings, management meetings.
To report to management on a regular basis on issues and outcomes around member service and staffing levels.
Manage team and individual compliance with agreed process/procedures, controls and quality assurance outcomes.
Provide individual and team performance feedback
Provide ongoing support, development, training and mentoring to team members
Experienced in pensions Administration
Strong organisational and planning skills with the ability to manage conflicting priorities
Relationship and stakeholder management skills
Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Job Schedule Full time



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