Service Manager

3 weeks ago


Rochester Kent, United Kingdom Remx Specialty Staffing Full time

RemX is seeking a Service Manager to work in the Upstate New York Areas Our client is a leading provider and servicer of commercial food equipment.

Pay $70k-$82k Based On Experience- Company Car, Fuel Card & Uniforms provided

If you have great leadership skills, are high energy, and have management experience this is the role for you

The Job: Day to day management of the team of Field Service Technicians. This position will require traveling within the areas of upstate New York- you will be driving to meet technicians and assisting with work in the field at times.

The Details:

  • Provide support in terms of the overall branch and individual service technicians by providing coaching and training on commercial food equipment, procedures and techniques as well as customer facing skillsets.
  • Support and enforce all company policies and guidelines and assist the District Manager in adherence and tracking of these policies.
  • Accountable for assisting in leading and directing assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
  • Assist management and administration in general business operations for branch.
  • Develop, maintain and manage a highly technical field service team.
  • Responsible for continued employee development and increasing employee retention and engagement levels.
  • Responsible for managing regular maintenance for service vehicles.

Requirements:

  • High School Diploma or GED
  • Customer Relationship Management
  • Experience leading a Service Staff
  • Extensive experience and familiarity with the food industry is preferrable.
  • A valid license and clean driving record
  • Working knowledge of commercial food equipment is beneficial.

Company Car, Fuel Card & Uniforms provided

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