Stakeholder Engagement Manager

3 weeks ago

United Kingdom Global Heart Hub Full time

Patient and Stakeholder Engagement Manager (Remote) About Global Heart Hub:
Global Heart Hub (GHH) is the first international non-profit organisation established to provide a voice for those living with, or affected by, cardiovascular disease. Established in 2019 and headquartered in Ireland, our aim is to unite patient groups and advocates from every country in the world under the umbrella of GHH. The GHH is a platform for heart patient organisations to share their views, learn from each other’s best practice, unite on common advocacy goals, and share resources. We aim to increase awareness and understanding of the many heart conditions that exist, contribute to improving patient outcomes, enhancing quality of life, and optimising longevity and healthy ageing.

This is a full time, fully remote position with the candidate ideally based in Europe.

The ideal candidate will have significant relevant experience working in the areas of Patient Engagement or Patient Advocacy in a patient organisation, industry, academic or research environment. He/she will hold a relevant primary and/or master’s degree in health, social sciences, psychology, communications, or another relevant discipline. Previous experience in the field of cardiovascular health would be an advantage as would familiarity with global health policies and regulatory environments.
Ideally, the successful candidate will have considerable experience in managing large and complex EU funded or other multistakeholder projects from concept development through to implementation, including simultaneously coordinating and working across multiple work packages, supporting the related communications and dissemination activities and representing the organisation at project related meetings (virtual and face-to-face).

Outstanding written and oral communication skills in English, and ideally in at least one other language.
· Demonstrable ability to work with cultural sensitivity in multicultural environments, with diverse groups of people for whom English is not their first language.
· Exceptional organisational, IT and project management skills with proficiency in Microsoft Word, Excel, PowerPoint and CRMs.
· In collaboration with the Executive Director, coordinate and represent GHH in all patient engagement opportunities/projects. Be responsible for all aspects of project management across stakeholder and patient relationships, contract management, budgets and financial management and general administration. Manage the development, implementation and ongoing evaluation of the GHH patient/stakeholder engagement strategy to support GHH in achieving its strategic and organisational objectives.
· Contribute to the ongoing review and implementation of GHH policies pertinent to patient engagement with stakeholders in line with the organisation’s strategic intent. Provide timely patient/stakeholder engagement policy intelligence if and when it emerges and strengthen GHH’s role as the key patient organisation in the global CVD patient/stakeholder landscape.
· Draft and disseminate position and/or other policy documents for CVD patient/stakeholder engagement based on research and consultation with patient organisations and patient advocate affiliates.
· Establish metrics and systems to monitor the level, quality and impact of GHH patient/stakeholder engagement.
· Prepare reports for inclusion in the board papers or as requested by the Executive Director or Board.
· Full-time position starting with a contract term of one year with opportunity for extension.
If you are passionate about patient-centred care in the field of cardiovascular health, and you are keen to make a positive impact on a global scale, we invite you to consider joining our dynamic international team as Patient and Stakeholder Engagement Manager.

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