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Director, Customer Account Manager
4 months ago
Job Description We’re looking for a talented Account Director with real creative vision and ambition to join a leading marketing services company, known for helping a wide range of international brands to communicate effectively with consumers through a variety of eyecatching and engaging digital innovations.
Based at a state-of-the art high-tech hub, you’ll lead and inspire your team towards ensuring effective end-to-end project delivery. The role will be pivotal in maintaining long-lasting and prosperous client relationships, so the candidate must demonstrate outstanding commercial, creative and technical acumen, alongside excellent communication skills.
The successful applicant will deliver outstanding service for a range of key accounts, and will have an impressive track record in exceeding client expectations.
Competitive salary
~25 days holiday plus Bank Holidays
~8x death in service
~ Free onsite parking
~ A flexible benefits package including private medical or dental
~ Wellbeing initiatives
~Working hours are Monday to Friday 9am – 5.Evaluating and shaping creative proposals for clients with complete confidence, exploring ways to help grow their business, deliver their ambitions and bring their brands to market effectively
Identifying, understanding and overcoming commercial and market dilemmas
Engaging with Project Managers to ensure project objectives are achievable and meet quality standards
Achieving timely end-to-end project delivery whilst closely monitoring commercial details
Extensive experience in a similar role as a Senior Account Manager or Account Director within a creative or marketing agency
Experience within a relevant B2C sector is essential, such as high street retail or FMCG
Adept at understanding commercial and market dilemmas, and able to help clients overcome them
Proven leadership skills, having had prior people management responsibility and experience of building a cohesive and collaborative team
