Delivery Data Performance Lead

Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery.
As a Change Delivery Lead you will use your experience to lead business wide change which will include;
Providing clear communication and coordination between delivery teams and wider business stakeholders
Challenging and stress testing plans, scope and delivery approaches
Identifying ways to improve overall efficiency and ways of working of delivery teams
Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery.
A high level of emotional intelligence allowing you to read a room.
An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery.
Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner.
You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. Your passion for continuous improvement means you challenge the status quo, you’re vigilant with what’s not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery.
You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community.
Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc..). Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks
Proven experience of managing cross team dependencies, risks and issues
Strong relationship building and collaboration skills to steer and guide teams and stakeholders
A credible track record of governance, reporting, improving the effectiveness of delivery,
This is a permanent position and will be based in our Nottingham office. We’ve adopted a flexible hybrid working model - one that creates the opportunity to work in your own way, but also provides great spaces for in-person collaboration.
Our core in-the-office days are Tuesday to Thursday. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates.
Bring us all this - and you’ll be rewarded with a role contributing to the long term strategy for an organisation committed to transformation
We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
Building diverse and inclusive teams is the right thing to do and the smart thing to do. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
Women in Tech – promoting an inclusive environment in tech
EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireChange Delivery Lead About the role
Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery.
As a Change Delivery Lead you will use your experience to lead business wide change which will include;
Providing clear communication and coordination between delivery teams and wider business stakeholders
Challenging and stress testing plans, scope and delivery approaches
Identifying ways to improve overall efficiency and ways of working of delivery teams
Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery.
A high level of emotional intelligence allowing you to read a room.
An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery.
Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner.
You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. Your passion for continuous improvement means you challenge the status quo, you’re vigilant with what’s not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery.
You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community.
Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc..). Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks
Proven experience of managing cross team dependencies, risks and issues
Strong relationship building and collaboration skills to steer and guide teams and stakeholders
A credible track record of governance, reporting, improving the effectiveness of delivery,
This is a permanent position and will be based in our Nottingham office. We’ve adopted a flexible hybrid working model - one that creates the opportunity to work in your own way, but also provides great spaces for in-person collaboration.
Our core in-the-office days are Tuesday to Thursday. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates.
Bring us all this - and you’ll be rewarded with a role contributing to the long term strategy for an organisation committed to transformation
We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
Building diverse and inclusive teams is the right thing to do and the smart thing to do. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
Women in Tech – promoting an inclusive environment in tech
EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
Capital One is committed to diversity in the workplace. Capital One Financial is made up of several different entities. At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.