Customer Care Relationship Manager

1 week ago


United Kingdom Legal & General Full time

Legal & General is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us – from Hong Kong and Singapore, to Chicago and major European financial hubs.
Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.
Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.

The purpose of the Client Manager is to provide an efficient, effective service and sales support service to one or more Client Director’s and their portfolio of clients. You will act as a mentor to the wider team covering DB Clients working with LDI.
Developing and maintaining exceptional level of relationship and sales support to clients on behalf of Client Director’s, acting as the first port of call for a client in their absence
Providing high level technical support, demonstrating an understanding of a client’s decision making process and long term objectives. Demonstrating a high level of technical knowledge in areas such as LGIM products, brand, services and competitors in the market. Have a strong academic background Degree qualified (preferably 2.Experience within the investment management industry including providing an exceptional level of client service and sales support
Demonstrable track record of dealing with external clients and building significant relationships with external contacts up to and including senior levels
Strong workflow management experience
Working within the pensions (or insurance) industry & detailed Institutional Investment product knowledge, LDI, Cashflow matching, Credit, Real Assets and Index funds knowledge
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Private medical insurance (permanent employees only) 
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
Competitive family leave 
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
There are the many discounts we offer – both for our own products and at a range of high street stores and online
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.



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