Admin Help Needed

2 weeks ago


Sheffield, United Kingdom Voluntary Action Sheffield Full time

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Through the provision of high quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives.
Working for St Luke’s offers a real opportunity to make a difference to local people.
We are now looking to complement our highly committed and efficient fundraising and supporter experience teams with a Supporter Experience Administrator.
This post holder will be responsible for supporting the Supporter experience and Fundraising teams, ensuring that our systems and processes are delivered efficiently, and that our financial reporting is done to the required standard.
With experience in office administration, finance, or in a similar role, you will be a key part of the team ensuring all donations are dealt with and reported on.
Core Tasks: You will process financial batches and supporter data, produce tailored thank-you letters, and handle incoming enquiries with efficiency and professionalism.
Gift Processing & Administration: Your role involves daily processing of financial information, producing acknowledgment letters for donations, and ensuring compliance with HMRC regulations.
Gift Aid & GDPR Compliance: You will support in maximizing Gift Aid income, ensuring accurate data entry, and compliance with GDPR regulations.
Assist in accurately processing event registrations and payments through our database, ensuring seamless coordination.
Collecting Tin Management: Manage collecting tin fundraising efforts in the community to maximize income generation.
Provide database administration support, assist in presentations and proposals, and actively participate in fundraising events and initiatives.
General Office Duties: Assist in maintaining office organization, including mail processing and maintaining a tidy environment.
These values form the foundation of our culture and influence our behaviours every day.
Opportunities for personal and professional development
Competitive salary and benefits package
Proficiency in database management and Microsoft Office suite
To apply online please visit our website at . Type of Contract
Part Time
To apply online please visit our website at Or alternatively, applications can be via a CV and covering letter outlining your most current experience, your reasons for applying for the post and how your values align with those of St Luke’s.



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