Public Sector Administration Officer

2 weeks ago


Belfast, United Kingdom The Recruitment Co. Full time

Belfast City Centre - Administration Officer

Start date - 9th of May

NO EXPERIENCE REQUIRED - FULL PAID TRAINING PROVIDED

Duties -

Working within a large public sector organisation, this role will deliver services for vulnerable customers who are based in Great Britain and who are seeking assistance with Budgeting Loans.? Full training will be provided.? The role will primarily involve telephony and there will also be an element of claims processing.Main duties and essential skills may include, while not limited to:

•Effective call handling and excellent customer service skills;

•Good verbal and written communication skills;

•Ability to build rapport with colleagues and customers;

•Ability to work within and contribute to a team environment;

•Ability to work accurately within specific deadlines and to achieve relevant targets;

•Basic IT skills / computer literacy with an aptitude for learning new systems;

•Organised with good time management skills;

•Excellent interpersonal skills;

•Excellent work ethic with a desire to personally develop; and

•Excellent attendance and time keeping.

These roles are full-time, office based.? Working from home may become available in the future.

5 GCSES INCLUDING MATHS AND ENGLISH IS REQUIRED

ACCESS NI CHECK WHEN REGISTERING IS REQUIRED

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