Pharmaceutical Project Manager

4 weeks ago

United Kingdom Endpoint Clinical Full time

Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia. The Manager, Project Management is the primary client interface for client implementations, from initial engagement to final launch. They are responsible for shepherding projects through the development lifecycle while working collaboratively with teammates and maintaining exceptional client satisfaction. Additionally, the Manager, Project Management will lead a successful team in a dynamic, fast-paced, and collaborative environment.
Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction.
Build effective partnerships with other internal teams to move project through all phases of the development process.
Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies
Manage ongoing reporting of project health and profitability to internal and external stakeholders.
Conduct end- user training.
Ensuring the DM team is consistently delivering high quality configuration’s following endpoint standards.
Ensuring the APM team is successfully managing all assigned projects and providing best in class customer service.
Provides mentoring and training to DM and\or APM teams.
Bachelor's degree or equivalent and/or appropriate experience

Experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly.
Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus.
Excellent organizational and time management skills
LI-MT #LI-Remote
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