ICT Technician

4 weeks ago

Brentwood Essex, United Kingdom Pure Resourcing Solutions Full time

We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
- Log issues with 3rd Parties to fix hardware/software under warranty/support contracts.
- Contribute to the on-going implementation and development of projects within the team and collaborate with colleagues to meet deadlines and fulfil the project goals and objectives of the department.
- Work effectively with colleagues to improve the service delivered by the IT department and to foster a reputation for excellence
- General physical work such as moving/installing computers, printers, switches, server room maintenance etc.
- Perform diagnosis procedures on PCs, mobile devices, VOIP phones, peripherals and applications.
- Assist with the install, configuration and deployment of applications.
- Troubleshoot application install issues, identify application compatibility issues and install essential software patches.
- To provide appropriate support for all users in the use of ICT and to give advice and training where appropriate
- Providing assistance with finding lost devices, using the Wireless Management console (Aruba) or MDM (JAMF) to place devices into Lost Mode.
- Provide assistance to staff and students when required in response to issues with using their mobile devices (Macbooks and iPads).

Windows desktop operating system experience (Windows 10).
- Experience of working in an organisation with a wired/wireless network infrastructure.
- Experience using helpdesk or issue tracking systems.

  • ICT Technician

    2 weeks ago

    Brentwood, Essex, United Kingdom Pure Resourcing Solutions Full time

    Job Description We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where...

  • ICT Technician

    3 weeks ago

    Brentwood, Essex, United Kingdom Pure Resourcing Limited Full time

    We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.  To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final...

  • IT Technician

    3 weeks ago

    Brentwood, Essex, United Kingdom Pure Resourcing Limited Full time

    We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.  If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.  Responsibilities: - To log and provide 1st Line and...

  • IT Technician

    2 weeks ago

    Brentwood, Essex, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: To log and provide 1st Line and 2nd...

  • IT Technician

    4 weeks ago

    Brentwood, Essex, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and provide 1st Line and...

  • IT Technician

    2 weeks ago

    Brentwood, Essex, United Kingdom Pure Resourcing Solutions Full time

    Job Description We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and...

  • IT Technician

    4 weeks ago

    Brentwood, Essex, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and provide 1st Line and...

  • IT Technician

    4 days ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.nIf you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.Responsibilities:n- To log and provide 1st Line and 2nd Line...

  • IT Technician

    4 weeks ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities:- To log and provide 1st Line and 2nd Line...

  • IT Technician

    4 weeks ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities:- To log and provide 1st Line and 2nd Line...

  • IT Technician

    4 weeks ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities:- To log and provide 1st Line and 2nd Line...

  • IT Technician

    4 days ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.If you have good experience in troubleshooting, customer service and you're looking for...

  • IT Technician

    3 weeks ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    Job DescriptionWe are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities:- To log and provide 1st...

  • IT Technician

    4 weeks ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities:- To log and provide 1st Line and 2nd Line...

  • IT Technician

    4 weeks ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities: - To log and provide 1st Line and 2nd...

  • IT Technician

    4 days ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities:- To log and provide 1st Line and 2nd...

  • IT Technician

    5 days ago

    Brentwood, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.If you have good experience in troubleshooting, customer service and you're looking for...

  • IT Technician

    4 days ago

    Brentwood, UK, Essex, United Kingdom Pure Resourcing Solutions Full time

    We are delighted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team. If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you. Responsibilities:- To log and provide 1st Line and 2nd...

  • ICT Service Desk

    5 days ago

    Brentwood, Essex, United Kingdom Digital Talent Group Full time

    Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. first-level contact and problem resolution for all users with software and application problems. as many user-reported problems as expertise...

  • ICT Service Desk

    5 days ago

    Brentwood, Essex, United Kingdom Digital Talent Group Full time

    Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. first-level contact and problem resolution for all users with software and application problems. as many user-reported problems as expertise...