Duty Manager

2 weeks ago


United Kingdom Your Full time

Chelmsford Theatre are seeking a new full time Duty Manager dedicated to delivering the highest levels of customer service for our shows and events across our performance spaces. The successful applicant will ensure a seamless, safe, and welcoming experience for all, while also overseeing our Food and Beverage and merchandise offering to boost commerciality and ultimately profitability, leading the show team of supervisors and hosts in delivering the ultimate red-carpet experience
The Theatre has been on an incredible journey since reopening its doors in early 2023 after a stylish front-of-house makeover, transforming the customer experience, attracting new audiences, shows, and artists, and providing a red carpet treatment for all audiences and users. There are two positions available for this post, one is permanent and the other is for a fixed term of 5 months. Due to the nature of the theatre operation this role does need the ability to work flexible hours and shifts which include evenings, weekends, and bank holidays.



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