Commercial Account Manager

2 weeks ago


London, United Kingdom Uber Full time

Uber Eats is an on-demand food delivery app and website that helps bring millions of people around the world the things they want, at the tap of a button. From specialty local favourites to national brand names, groceries to household essentials and more, Uber Eats has what you want when you want it—with an average delivery time of 30 minutes.
This role sits within the London Territories team and is responsible for driving Uber Eats’ long-term commercial relationships with some of our top local favourite brands. As the Commercial Account Manager, you’ll take complete ownership of your territory - collaborating with partners to help them grow their business sustainably, whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform. You’ll also collaborate with the Territory Ops Managers to define strategy of the territory, and the Field Sales team to help grow Uber Eats’ selection of London’s favorite restaurants.
This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. Manage a portfolio of local favourite London restaurants and be responsible for its growth and profitability
Commercial Management: Lead commercial discussions with merchants to build sustainable long-term partnerships.
Growth: Develop strategies in conjunction with your partners to help grow their businesses (e.g. effective marketing plans, menu optimisations, operational improvements etc.) delivery-only kitchens).
Drive demand to the app in your area of London, by working with Marketing and Growth teams to improve our brand strength and in-app conversion
Analysis: Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment.
Central Operations, Community Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.
1-2 years in a client-facing role or relevant commercial position
~ Confident in making data-led decisions and using sound business judgment
~ Great project manager who can develop detailed joint business plans with our restaurant partners and consistently deliver above expectations
~ Ability to fuse business, strategy, finance and legal concepts to lead complex, multifaceted deals
Capable to run analysis and/or understand data and transform it into relevant insights
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
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