Soft Services Manager

2 weeks ago


Liverpool, United Kingdom Sodexo Group Full time

We have an amazing opportunity for an experienced Soft Services Manager to join our exceptionally talented staff community at our client’s site in Speke, Liverpool.

As the Soft Services Manager you will be responsible for Management and control of the Catering, Soft finance, General & GMP Cleaning, Grounds Maintenance and Lab service operations.

You will provide leadership and direction to the delivery teams to ensure excellent service delivery within the soft services team activities.

Working closely with both the client and onsite team you will play a pivotal role in the ongoing operations on site.

By joining Sodexo, you will be part of something greater, working in an environment that fosters innovation and supports your professional growth. Become a valued member of our team, where you can act with purpose and thrive in your own way.

About You 

You will already have held a similar position, preferably within the Pharma or Manufacturing environment.

Experience & knowledge required:

  • Proven experience of managing a range of soft facilities services on a large single site
  • Hold IOSH Certificate or equivalent.
  • Good understanding of services involved.
  • Excellent communication and negotiation skills
  • Excellent management skills with the ability to flex to the demands of the role
  • Track record of success with strong client relationships
  • Good financial acumen, ability to work to a budget.
  • Ability to understand data, spot trends and prepare reports.
  • Ability to build strong relationships with team, customers and manage their expectations.
  • Proven strategic thinker with ability to facilitate change where necessary
  • Awareness of GxP.
What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer:

  • Flexible and dynamic work environment
  • Competitive compensation
  • Wide range of Employee benefits (please the attached Benefits pack)
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company
About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

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