Executive Director of Client Innovation

2 weeks ago

Truro Cornwall, United Kingdom CLevelCrossing Full time

Foot Anstey, a top 100 law firm, is launching an exciting new opportunity for an Executive Director of Client Innovation
to lead and drive innovative legal solutions . This role is at the core of the firm's strategy in this regard, and will work with senior leadership, Client Relationship Partners and other key stakeholders across the firm to foster, influence and grow our range and approach to client innovation solutions. You will connect the client strategy with technology, people and process innovation opportunities with the aim of driving a competitive advantage. Working closely with the Marketing, Business Development, Digital, Data and Technology, and Legal teams, you will ensure a collaborative and clear focus of resources in delivering solutions to the client.
Though effective collaboration with Partners you will be responsible for successfully identifying and driving the client opportunities pipeline and delivering innovative solutions which span people, process and technology in order to drive client stickiness and growth. Along with the legal teams you will take responsibility for owning the client relationship whilst delivering solutions ensuring that what the client wants are clearly understood and delivered with clarity of operational accountability.
Our strategic commitment to client innovation
Client innovation is a core part of the firm's strategy. Over the past 3 years we have placed strong focus on innovating the way we deliver legal services to better connect with our clients. We launched Ingenuity 9 months ago, our brand for client innovation centred on people, process, and technology, and we continue to successfully generate revenue, grow client relationships and foster new client relationships though our approach and solutions. We are excited about the value delivered to date and the opportunities to significantly push on our client innovation approach as a central element of our ongoing strategy for growth.
The firm is now entering a strategic planning period and the Board is committed to growing our client innovation capability which is recognised as a strategic imperative. This newly created senior role will be at the heart of leading this, working with the Partners and senior leadership in defining and leading the client innovation strategy for the next 4-year strategic period. This is a real chance for you to create and deliver a client innovation vision that makes a transformational difference to deliver tangible benefits both in terms of client attraction and retention through the provision of agile, future focussed and personalised solutions, whilst ensuring a healthy return on investment for the firm.
Our successes
We have engaged with around 70 clients over the past 2 years and have seen an impressive uptake rate of about 70%. These solutions cut across the firm's practice areas and sectors, with two solutions being launched already under our Ingenuity brand and at least 3 more planned this year. Our focus on getting in the room with our clients to understand their challenges and identify opportunities receives consistent, positive feedback from clients and results that are of value to the client and firm. As such, there is an established understanding of this role and its value to partners and teams in attracting and securing new clients, and retaining them over the longer term.
About You
To be successful in this role, you will need to:
Have a passion for innovation of legal services
Motivated to drive innovation strategy
Have a proven track record and demonstrable experience in a similar role e.g.

Leading on client engagement strategy,
Able to describe business and client value
An understanding of different legal practice opportunities
Possess excellent relationship management, with a proven ability to develop strong and effective working relationships with a range of stakeholders including at the most senior level
Be driven to make a difference in your role
Have the skills to create clear client engagement plans aligned to market strategy
Have experience of the legal industry
Enjoy driving a collaborative approach to getting results
Deliver exceptional client facing and presentation skills
Have had experience of developing commercial models for revenue generation
Have had experience of digital product development
Enjoy driving R&D and an interest in technology
Possess the proven ability to generate creative solutions in the interest of the client and wider business (Are a creative thinker)
Foster a passion for combing technology, people and process change
Have the ability to engage with and influence strategic decision makers as appropriate
About Us
As one of the UK's fastest growing law firms, we believe in helping our clients and people achieve their ambitions, unlocking new and exciting opportunities. Working as one team, our business and legal advisors are motivated by understanding clients' goals, collaborating with them to deliver the right solutions at the right time. We are on an exciting journey to become our clients’ most trusted advisor, enabling them to achieve their ambitions, and we think how we do it is just as important as what we do. Our values guide the way we act, every day, from the way we operate as a business to how we treat our colleagues and clients:
collaboration over convention
championing aspiration
being refreshingly human
embracing entrepreneurial spirit
delivering integrated thinking
We're proud to have grown from a high-street firm to a significant regional and national player working with leading brands and individuals predominantly across six key sectors: Developers, Energy & Infrastructure, Islamic Finance, Private Equity, Private Wealth, and Retail & Consumer. Our strategy of gaining market share through meeting clients' needs, investing in and developing high quality talent and using technology and innovation to enhance our services has led to significant growth. We now operate from seven bases: Truro, Plymouth, Exeter, Taunton, Bristol, Southampton and London.
At Foot Anstey our people, like our values, are at the very heart of our business. We work hard to help our employees achieve their aspirations through offering meaningful careers with balanced rewards, which have been carefully designed to focus on personal wellbeing. Wellbeing matters to us and our people enjoy a range of benefits which we think are a bit special, such as the weekly Lifestyle Hour to use as you wish, and our Family Hour option which makes a day of annual leave go so much further across the year.
The recruitment process
As you can tell, we are excited at the prospect of welcoming our new Executive Director of Client Innovation to the firm and, as is right for a role of this strategic importance, the recruitment process will include a number of elements. We anticipate that an initial, informal conversation would proceed to a formal interview, followed by one of more competency-related tasks which is likely to include a presentation on a given topic. You may also have the opportunity to meet a panel of key stakeholders, senior partners and managers from across the business. Our aim is to give you every opportunity to showcase your skills, knowledge and experience and to highlight their relevance based on the needs of this role. Feedback will be made available at each stage, and naturally, your application will be handled in the strictest confidence.
If you would like to discuss any aspect of the recruitment process, please **** or email ****

Enterprise Software company division of saftey, security, sustainability firm is looking for a VP of Marketing to serve their clients most trusted science-based safety, security, sustainability partner to anticipate and manage ris...

Enterprise Software company division of safety, security, sustainability firm is looking for a software P&L leader with P&L management experience. This role will lead this business unit for Supply Chain Software, a 100-million-dol...

Enterprise Software division of safety, security, sustainability company is looking for a software P&L leader with management experience. This role will lead this business unit for supply chain software, a 100 million dollar busin...

#J-18808-Ljbffr

  • Executive Director of Client Innovation

    6 days ago

    Truro, United Kingdom CLevelCrossing Full time

    Foot Anstey, a top 100 law firm, is launching an exciting new opportunity for an Executive Director of Client Innovation to lead and drive innovative legal solutions . This role is at the core of the firm's strategy in this regard, and will work with senior leadership, Client Relationship Partners and other key stakeholders across the firm to foster,...

  • Executive Director Commercial

    2 weeks ago

    Truro, Cornwall, United Kingdom CLevelCrossing Full time

    Foot Anstey, a top 100 law firm, is launching an exciting new opportunity for an Executive Director of Client Innovation to lead and drive innovative legal solutions . This role is at the core of the firm's strategy in this regard, and will work with senior leadership, Client Relationship Partners and other key stakeholders across the firm to foster,...

  • Executive Director Commercial

    2 weeks ago

    Truro, Cornwall, United Kingdom CLevelCrossing Full time

    Foot Anstey, a top 100 law firm, is launching an exciting new opportunity for an Executive Director of Client Innovation to lead and drive innovative legal solutions . This role is at the core of the firm's strategy in this regard, and will work with senior leadership, Client Relationship Partners and other key stakeholders across the firm to foster,...

  • Tax Director

    4 weeks ago

    Truro, Cornwall, United Kingdom Michael Page Full time

    A leading accountancy practice based in Truro has a requirement for a Tax Director to join their highly regarded team as key addition. The position has arisen through a combination of growth and planning for the future development of this successful office. You will have opportunity to lead and develop the tax advisory function, with a clear path to progress...

  • Tax Director

    2 weeks ago

    Truro, Cornwall, United Kingdom Michael Page Full time €70,000 - €90,000

    A leading accountancy practice based in Truro has a requirement for a Tax Director to join their highly regarded team as key addition. The position has arisen through a combination of growth and planning for the future development of this successful office. You will have opportunity to lead and develop the tax advisory function, with a clear path to progress...

  • Tax Director

    1 month ago

    Truro, Cornwall, United Kingdom Michael Page (UK) Full time

    The firm acts for a very wide-ranging client base and boasts a highly experienced and strong team of tax professionals delivering wide ranging compliance and advisory services across all taxes. You will be looking to grow and develop the firms tax offering and department and take a lead role in this. You will join the firm as a Tax Director delivering and...

  • Tax Director

    2 weeks ago

    Truro, Cornwall, United Kingdom Michael Page (UK) Full time €70,000 - €90,000

    The firm acts for a very wide-ranging client base and boasts a highly experienced and strong team of tax professionals delivering wide ranging compliance and advisory services across all taxes. You will be looking to grow and develop the firms tax offering and department and take a lead role in this. You will join the firm as a Tax Director delivering and...

  • Tax Director

    2 months ago

    Truro, Cornwall, United Kingdom Bishop Fleming Full time

    Tax Director We are looking to recruit an ambitious Tax Director to join our expanding Truro and Plymouth tax team. Not only would you get all the benefits that living and working in Cornwall can offer, but you would also be taking on a role that will enable you to progress your tax career within one of the South West's leading employers. With a...

  • Tax Director

    2 weeks ago

    Truro, Cornwall, United Kingdom Bishop Fleming Full time

    Tax Director We are looking to recruit an ambitious Tax Director to join our expanding Truro and Plymouth tax team. Not only would you get all the benefits that living and working in Cornwall can offer, but you would also be taking on a role that will enable you to progress your tax career within one of the South West's leading employers. With a...

  • Director Director

    2 days ago

    Truro, Cornwall, United Kingdom Alfred Recruitment LLP Full time €60,000

    Company Director - Design Director We are seeking an experienced and talented Design Director to lead our clients dynamic architectural design team. This is an office-based role in Truro Cornwall with some work-from-home flexibility. Oversee and manage the design function composed of architects, architectural technologists, and technicians Run projects...

  • Director Director

    2 days ago

    Truro, Cornwall, United Kingdom Alfred Recruitment LLP Full time €60,000

    Company Director - Design Director We are seeking an experienced and talented Design Director to lead our clients dynamic architectural design team. This is an office-based role in Truro Cornwall with some work-from-home flexibility. Oversee and manage the design function composed of architects, architectural technologists, and technicians Run projects...

  • Director Director

    2 weeks ago

    Truro, Cornwall, United Kingdom Alfred Recruitment LLP Full time

    Company Director - Design Director Salary: £60,000 We are seeking an experienced and talented Design Director to lead our clients dynamic architectural design team. This is an office-based role in Truro Cornwall with some work-from-home flexibility. Oversee and manage the design function composed of architects, architectural technologists, and technicians...

  • Design Director

    3 hours ago

    Truro, Cornwall, United Kingdom Mustard Full time €60,000

    Job Title: All candidates should make sure to read the following job description and information carefully before applying. Design Director Salary: £60,000 gross annual salary Company Overview: A practice that specialise in high-end residential projects is looking to add a Design Director to the team. The current team is composed of architects,...

  • Design Director

    7 days ago

    Truro, Cornwall, United Kingdom mustard Full time €60,000

    Job Title: Design Director Salary: £60,000 gross annual salary A practice that specialise in high-end residential projects is looking to add a Design Director to the team. The current team is composed of architects, architectural technologists, and technicians, collaborating closely with in-house town planners and landscape architects. Lead and...

  • Design Director

    7 days ago

    Truro, Cornwall, United Kingdom mustard Full time €60,000

    Job Title: Design Director Salary: £60,000 gross annual salary A practice that specialise in high-end residential projects is looking to add a Design Director to the team. The current team is composed of architects, architectural technologists, and technicians, collaborating closely with in-house town planners and landscape architects. Lead and...

  • Design Director

    3 hours ago

    Truro, Cornwall, United Kingdom Mustard Full time €60,000

    Design Director A practice that specialise in high-end residential projects is looking to add a Design Director to the team. The current team is composed of architects, architectural technologists, and technicians, collaborating closely with in-house town planners and landscape architects. Lead and manage the design function, comprising architects,...

  • Executive Assistant

    1 month ago

    Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    An exciting opportunity has arisen for an Executive Assistant to join the Trust’s Head Office Administration Team to provide a comprehensive, effective and professional secretarial service. You will work as part of the Executive Assistant team supporting the Board Directors of the Trust. This role specifically will be providing Executive Assistant support...

  • Tax Director

    2 months ago

    Truro, Cornwall, United Kingdom Bishop Fleming Full time

    Tax Director About the role. We are looking to recruit an ambitious Tax Director to join our expanding Truro and Plymouth tax team. This could be an excellent opportunity for someone looking for a fulfilling role with excellent prospects, based in Cornwall. Not only would you get all the benefits that living and working in Cornwall can offer, but...

  • Tax Director

    2 weeks ago

    Truro, Cornwall, United Kingdom Bishop Fleming Full time

    Tax Director About the role. We are looking to recruit an ambitious Tax Director to join our expanding Truro and Plymouth tax team. This could be an excellent opportunity for someone looking for a fulfilling role with excellent prospects, based in Cornwall. Not only would you get all the benefits that living and working in Cornwall can offer, but...

  • Private Client Solicitor

    2 months ago

    Truro, Cornwall, United Kingdom Legal Southwest Full time

    On behalf of our client, we are looking to recruit a Private Client Solicitor / Legal Executive to join their Private Client team based in Frome. The ideal candidate will be local to the area in which they work and tailor the service they offer each of their clients. You will have recent knowledge and experience of working within a busy Private Client...