Digital Product Manager
1 week ago
Contract: Full Time, permanent
Closing Date: 25 April 2024 | Marketing & Communications
This important and exciting role will manage the development and implementation of various digital product initiatives across the ECB Digital Portfolio – specifically focusing on The Hundred. You will be focused on helping implement the ECB Inspiring generations strategy across the Hundred portfolio – consisting of Web, App, Ticketing, and fantasy products. A key focus of the role is on increasing our digital cricket audience, and overall levels of fan engagement to support growing the game.
This role will also provide support to our overall martech infrastructure, leveraging technologies to create personalised experiences that drive commercial value for the ECB.
The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.
We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It can help inclusion and social cohesion, bringing communities together.
The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.
Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. You have a strong knowledge in product management best practice, from roadmap iteration to feature delivery.
· You have the ability to work in a multi-skilled team environment
· You have a strong passion for agile methodologies and are excited by process improvement
· You are comfortable managing and building out product roadmaps, and delivering multiple projects against various timelines at the same time.
· You’re a clear and articulate communicator who can manage numerous stakeholders, most notably Marketing, IT, Commercial, and Participation teams.
· You have a strong track record of supplier and stakeholder management, as well as financial and budget management.
Delivering the implementation of existing product enhancements and iterations across the Hundred portfolio. Responsible for evolution and continuous improvement of the digital product used to support ECB’s customer data platform.
· Working alongside Head of Digital Product, Senior Product Manager, and product manager peer group to manage budgets, resource, agencies, and product prioritisation, to ensure ECB receives continuous value for money across its products.
· Working with the wider product and digital team to help set and manage key KPIs and metrics across the suite – ensuring the team drives decision making based on data and analytics.
· Provide industry best practice advice to key stakeholder groups on digital design, website, mobile and app development advances.
· Liaise with key stakeholders across the business to understand and translate customer needs into the right product development initiatives.
· Working closely with the Digital Content & Data teams to ensure alignment across campaigns and projects
· Working closely with IT and data team to ensure the product roadmap is aligned to other key data initiatives – and supporting the IT team to deliver those priorities.
At substantial and proven experience working in a digital product management environment, managing considerable budgets ideally in a B2C environment.
· Demonstrable management of delivering complex website design and build projects.
· Demonstrable experience of influencing and engaging senior stakeholders, Director level and above.
· Considerable experience of managing multiple external agency resources of varied sizes, across overlapping website and app development projects against competing timescales and priorities.
· Adept at making decisions based on data – be proficient and champion measuring the success of all initiatives/products that are delivered.
· A sound knowledge of, and passion, for product management best practice, including the ability to work in an agile manner within a wider delivery timeline, and promoting others to do the same.
· A commitment to commute to the offices a minimum of 3 days a week.
Competitive salary
· Holiday - 25 days a year
· Private medical insurance
· Employee health cash-back plan
· Long-term sickness insurance
· Life assurance - four times your annual basic salary
· Enhanced family leave and pay
· OpenBlend - an innovative coaching and performance management tool
· People Academy - a range of programmes and initiatives to help you develop and reach your potential
· Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
· Season ticket loan
· Preferential access to tickets to England and The Hundred games
· Women in Cricket Employee Network, Race in Cricket Employee Network, Social Mobility in Cricket Employee Network, Disability Employee Network and LGBTQ+ Community in Cricket Employee Network
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