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Field Support

3 months ago

Abroad, United Kingdom Borsu Computer GmbH Full time

FIELD SUPPORT ENGINEER (M/F/D)
Our company is looking for an experienced and dedicated Field Support Engineer (m/f/d) to join our dynamic IT team at our client site in Cologne. This position offers an excellent opportunity for professionals with relevant experience to utilize and develop their skills in a global environment. You can expect a varied, interesting and exciting range of tasks in an innovative environment.
Tasks

Independent support, configuration and maintenance of Windows client systems and associated applications
On-site user support, including the diagnosis and rectification of hardware and software problems
Creation and maintenance of documentation in ticket systems and other relevant IT systems
Collaborating with other IT teams to efficiently resolve end-user issues
Implementation of IT projects, especially in the area of rollout and migration of Windows clients
Requirements for

Completed training or studies in the field of computer science, business informatics or a comparable qualification
Several years of professional experience in IT support, especially in the Windows client environment
Sound knowledge of the configuration and administration of Windows operating systems and common client management tools
Very good problem-solving skills and strong service orientation
Experience in supporting IT projects and carrying out rollouts and migrations
Team spirit, initiative and the ability to work effectively under pressure
Good written and spoken English skills
Willingness to undertake occasional business trips
We offer

A comprehensive induction program and continuous training opportunities
A friendly and supportive working environment
Attractive remuneration
Challenging projects and the opportunity to develop professionally
If you are looking for a responsible position as a Field Support Engineer and would like the opportunity to use your knowledge and skills in a global environment, we look forward to receiving your application.
Please send your informative application documents including CV and certificates to bewerbung @ borsu.com
Thank you in advance for your interest in this position. We look forward to hearing from you
apply @ borsu.com
BORSU Computer GmbH ▪ Hansemannstr. 1-61 ▪ 41468 Neuss