IT Application Support Specialist

2 weeks ago

Goole East Yorkshire, United Kingdom Croda International Plc Full time

As a global leader in speciality chemicals, we continue to succeed and strengthen our delivery of innovative, sustainable and high performance solutions. We are passionate and excited about how the data we own can be used to drive better decision making and competitive advantage.

We have an excellent opportunity for an IT Application Support Specialist at our head offices, Cowick Hall in East Yorkshire. As a key role within the Group Applications team, the Application Support Specialist is responsible for the technical and end user support of the Group Forecast & Replenishment Planning software (Logility / Voyager). You will also ensure that global sites are supported with best practices via support, monitoring, and training. You will get to work with a variety of software such as QLIK dashboards and will work within the global SAP team, aligning changes and improvements with the Supply Chain team and wider IT & business teams.

Benefits Package:

The successful candidate will receive a competitive benefits package including:

  • Defined benefit pension scheme with death in service benefit
  • 25 days paid holiday allowance (plus bank holidays)
  • Private medical insurance
  • Free lunch in on-site restaurant
  • Access to share plans
  • Cycle to work scheme
  • Car leasing scheme
  • Retail platform benefits
  • Free car parking on Croda sites

Our ideal person

As a business, it’s really important to us that we find the best person for the job and that you have the best opportunity to succeed in the role. To help, we have outlined our expectations for the role and what core skills and experiences we require as well as what would make you an ideal fit. In turn, we hope this helps you evaluate if this is the right job for you.

Essentials:

  • You must have good attention to detail and be able to balance multiple tasks / priorities with specific deadlines
  • You will have the ability to innovate and influence others to see improvements through to completion
  • You will be a team player with excellent interpersonal skills
  • You will have knowledge of master data & technical interfaces
  • Educated to degree level or equivalent experience

Desirables:

  • SAP experience in Material & Production Planning master data
  • Prior knowledge of manufacturing, production planning & forecasting
  • Have previous experience in a support environment
  • Experience in companies manufacturing to GMP Standards
  • Knowledge of SQL
  • Experience in analytics / dashboarding
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