Quality Control Assistant

2 weeks ago

Birmingham, United Kingdom Claire’s Inc. Full time

Quality Control Assistant page is loaded Quality Control Assistant Apply locations Birmingham, West Midlands time type Full time posted on Posted 2 Days Ago job requisition id JR193223

Claire's are recruiting a Quality Control Assistant to join our global Quality department. This could be a great opportunity for someone who would like to join a global retail brand is interested in starting a career within Quality. No quality experience is required as this is an entry-level position and full training will be provided.

The primary function of the Quality department is to ensure the products that Claire’s sell in Europe and North America are safe, comply with the law and are of a satisfactory quality to be sold.

The role of the Quality Control Assistant is to check the daily delivery of goods into the company, to ensure they comply with the law, meet company specification and are of satisfactory quality. The Quality Control Assistant will also assist the Quality Control Manager with providing legal/quality advice to the Buying team.

The Quality Control Assistant must work accurately and efficiently as part of the Quality Control team whilst providing support to the Quality Control Manager when requested.

The role requires someone who can work a shift basis Monday to Friday. The early shift is between 6am - 2.30pm and the late shift is 1.30pm - 10pm. You will typically work 2 weeks on the early shift and 1 week on the late shift.

Responsibilities will include:

Quality Checks

  • Action quality checks and ensuring all lines delivered are QC checked
  • Check specified percentage of lines delivered and a specified percentage of each line.
  • Liaise with the Quality Control Manager /Buying team/Accounts/ Warehouse/Suppliers over rejected lines and those to be reworked.
  • Carry out necessary re-locations of stock on JDA and Blue Yonder.
  • Complete necessary QC checksheets/intake manifests.

Administration duties:

To maintain and develop:

  • Quality check files.
  • Liaise with Global Chemical QA Manager on collation of PIF files and technical data
  • Legislative/standard documents.

Communication

  • Maintain good communication links.
  • Arrange for testing of products when requested.
  • Obtain interpretation of legal statute/legal standards when requested by Quality Control Manager or the Buying team.

Assistance to Buyers

  • Provide advice and interpretation of legislation/British and European standards to the Buying team.
  • Carry out pre-delivery checks on lines where requested
  • Ensure all colourfast samples tested. Buyers and suppliers notified of results in timely manner.

Customer Service

  • Maintain a strong customer service focus
  • Build and maintain internal and external customer satisfaction
  • Assist in the invesitgation of customer product related complaints

What are we looking for?

Full training will be provided for this role, so no previous Quality experience is necessary. What is more important is that you have an eagerness to learn and can demonstrate a mature and reliable approach to your work as you will be working as part of a small but important team and will need to work shifts between 6am - 10pm Monday to Friday.

Previous experience working within retail could be advantageous but not essential.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. 

The Claire's Experience.

We’re a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people.

A Message from CEO, Ryan Vero:
Our mission of being a brand powerhouse for self-expression starts with us. We’re proud to say that 45% of our top executive team is female, and 55% of our global population, vice president and above, is female or diverse. By fully embracing the diversity of our global workforce, we inspire innovation and create better experiences for our people and our consumers.


Do work that inspires.
We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of.

Play as a team.
We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization.

Be true to you.
The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to #bethemost - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer.

Evolve yourself.
We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve.

Claire's Values
Learn more about our company and values @ Claire's Values

Available Roles
We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.

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