Customer Experience Manager- Customer Care
1 month ago
Customer Experience Manager - London (hybrid) - £60-70,000
Are you a CX enthusiast ready to drive digital transformation across multiple markets and make a lasting impact?
numi have partnered with a rapidly expanding InsurTech who are looking to make their 1st Customer Experience Manager hire This is an exciting new role with the opportunity for you to reshape an entire digital journey across Europe.
Collaborating closely with Product, UX and Marketing teams you'll be helping to implement a new self-service solution to improve efficiency for customers and the business. You'll be championing customer experiences across 13 markets to ensure seamless interactions.
Experienced CX professional with a focus on digital transformation
An analytical individual who uses data and research to support innovation
A creative thinker with a unique approach to problem-solving
A strong advocate for authenticity, inclusivity and belonging in customer experiences
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Customer Experience Manager- Customer Care
1 week ago
United Kingdom Vanilla Recruitment (UK) Ltd Full timeAs the Customer Experience Manager, you'll be the champion for clients, ensuring every interaction is seamless, inspiring, and delivers results. You will play a crucial role in advising and supporting clients to ensuring that their customers have a positive experience throughout their journey, which is essential for building brand loyalty and driving sales. ...
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Customer Care Manager
4 weeks ago
United Kingdom MAPAL Group Full timeMAPAL Group is looking for an Edinburgh based Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer...
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Customer Care Manager
4 weeks ago
United Kingdom MAPAL Group Full timeMAPAL Group is looking for an Edinburgh based Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer...
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Customer Care Manager
1 week ago
United Kingdom Aspire Recruitment Full timeCustomer Care Manager New builds £50k Temp to perm South Manchester Hybrid 08:30- 5pm but this can be flexible An exciting opportunity has arisen with a new build leader, the Customer Care Manager and the team are well known for their excellent customer support. The Customer Care Manager will lead the customer experience team and assist with pre...
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Customer Care Manager
4 weeks ago
United Kingdom MAPAL Group Full timeMAPAL Group is looking for an Edinburgh based Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer...
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Customer Care Manager
4 weeks ago
United Kingdom MAPAL Group Full timeMAPAL Group is looking for an Edinburgh based Customer Care Manager. This role reports to Customer Care Team Lead. At MAPAL Group , you will find a fast-paced, agile, and multi-cultural work environment where we move quickly to meet the needs and surpass the expectations of the world’s largest hospitality providers. Our passion for customer...
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Customer Success Manager
1 day ago
United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company: A leading Service Management SaaS organisation investing heavily in Customer Success. Circa 50 employees with clear growth plans. Flexible/ mature approach to work with a fully-remote set up. The CCO is a well-recognised leader across the CS community and a trusted partner to ABR. The Opportunity: If you’re in the Service Management...
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Customer Success Manager
1 day ago
United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company: An innovative customer journey optimisation platform, leveraging multiple digital channels that improve the user experience – It’s actually quite incredible.. Sub-50 employees with plans to rapidly scale the business. Enviable client base including a huge global motorsport brand Flexible/ mature approach to work with a fully-remote set...
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Customer Experience Manager
5 days ago
United Kingdom Zappie Communications Ltd Full timeAt Zappie, we're not just a telecoms company; we're a rapidly growing startup revolutionising the communication landscape in the UK. Join us on this exciting journey where innovation, growth, and a vibrant work culture are at the heart of what we do. We are looking for motivated, like-minded people who excel in a target driven environment to join...
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Customer Relations Manager
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United Kingdom Gold Care Homes Full timeGold Care Homes is a well –established national independent residential care homes group for the elderly employing circa 1500 employees across 32 care homes. We are looking for a Customer Relationship Manager to build and preserve trusting relationships with our clients, local authorities, families, and communities. We’ll rely on you to find ways to...
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Customer Relations Manager
4 weeks ago
United Kingdom Gold Care Homes Full timeAbout The Role: Gold Care Homes is a well –established national independent residential care homes group for the elderly employing circa 1500 employees across 32 care homes. We are looking for a Customer Relationship Manager to build and preserve trusting relationships with our clients, local authorities, families, and communities. We’ll rely on you to...
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Customer Experience Consultant
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United Kingdom Dignity PLC Full timeAre you a compassionate communicator with a knack for problem-solving? Are you ready to embark on a fulfilling career where you can make a meaningful difference in people's lives? If so, we invite you to join us at Dignity Funerals as a Customer Experience Consultant! Dignity Funerals is dedicated to providing compassionate care and support to families...
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Customer Experience Manager
1 week ago
United Kingdom Vanilla Recruitment (UK) Ltd Full timeAs the Customer Experience Manager, you’ll be the champion for clients, ensuring every interaction is seamless, inspiring, and delivers results. You will play a crucial role in advising and supporting clients to ensuring that their customers have a positive experience throughout their journey, which is essential for building brand loyalty and driving...
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Customer Care Leader
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Business and Customer Service Manager
13 hours ago
United Kingdom Grounds Care Group Full timeThe Grounds Care Group is a well-established Grounds Maintenance, Gritting and Invasive Weed Management Company working with multiple multi-sector clients across the UK. Our business is growing and we are seeking a highly motivated and customer-focused individual to join our new team as Business and Customer Service Manager. You will be responsible...
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Customer Care Account Manager
4 weeks ago
United Kingdom Manpower Group (UK) Full timeJob Role: Customer Care Account Manager Location: Normanton - Wakefield Type: Full time, 40 hours Salary: £24k - £30k Plus generous bonus scheme - monthly payment Working hours- Between 8am and 5.30pm Monday to Friday Our lovely client based in Normanton, Wakefield are looking for a self-motivated team player who is passionate about their work to join...
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Customer Experience Transformation Manager
1 week ago
United Kingdom Rotork plc Full timeCustomer Experience Transformation Manager Full-time Department: Business Transformation Sitting within the Business Transformation team, this role is pivotal in affecting the Rotork Customer Experience and driving change in the Customer Journey. As Business Transformation Manager for Customer Experience, you will be responsible for driving customer...
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Business and Customer Service Manager
13 hours ago
United Kingdom Grounds Care Group Full timeCobham, United Kingdom | Posted on 19/04/2024 The Grounds Care Group is a well-established Grounds Maintenance, Gritting and Invasive Weed Management Company working with multiple multi-sector clients across the UK. Our business is growing and we are seeking a highly motivated and customer-focused individual to join our new team as Business and Customer...
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Customer Care Coordinator
1 week ago
United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...
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Customer Experience Specialist
5 days ago
United Kingdom MotorMatchLTD Full timeCustomer Experience Specialist Required! Join a dynamic and growing team at a leading repair group. Bringing Independent Bodyshops together, with a track record of excellence and customer satisfaction, the repair group are seeking a experienced Customer Experience Specialist to join their team. As the Customer Experience Agent, the ideal candidate will...