Strategic Partnership Manager, Key Accounts

2 months ago

London, United Kingdom Higher Ground Labs Full time

As Greenfly continues to grow globally, we are seeking a relationship-driven individual to help retain and expand our growing portfolio of key customers. Our enterprise SaaS platform empowers organizations to collect, automatically organize, and distribute digital media to hundreds or thousands of advocates and partners to increase social media reach and engagement, and drive revenue growth.

As a part of the Customer Success (CS) department, the ideal person for this role will be a critical part of Greenfly’s CS team. With a track record of growing accounts and building long-term relationships, you will own the relationship and growth of a few key iconic customers. Based in London, this role will focus primarily on large sports leagues and enterprises in Europe.

Building a deep understanding of how Greenfly’s customers should utilize Greenfly to best support and optimize their organizations, you’ll be pivotal in ensuring customer satisfaction, retention and expansion. The Customer Success team will look to you as an expert of the UK and European market, your customers and their respective industries.

Greenfly is a digital media collaboration platform that enables - and inspires - brands to request, manage and share user- and creator-generated content with athletes, influencers, talent, advocates, brand ambassadors, employees, fans, and more. Co-founded by MLB all-star Shawn Green, the company began in 2015 and has quickly established a significant foothold in the sports, media, and brand sectors.

Responsibilities

  • Lead strategic conversations with key stakeholders to ensure the customer is successful in meeting business and Greenfly specific objectives
  • Establish and build customer relationships at all levels of Greenfly’s strategic customers
  • Drive renewals and grow Greenfly’s business within specific customers, working across business units/organizations at our customers
  • Understand the Greenfly platform and app to ensure customers are leveraging the functionality to its fullest
  • Work cross-functionally with Sales, Marketing, Product and Engineering to advocate on behalf of customers and deliver value at every touchpoint
  • Support customers through on-boarding, including initial setup and training to ensure maximum usage, value, retention and expansion
  • Create unique on-boarding plans for customers’ advocates with attention to detail
  • Support on specific strategic accounts, co-owning both customer-facing and internal execution and communication
  • Monitor customer usage and metrics to track adoption, opportunities for expansion and at-risk signs
  • Work proactively to anticipate potential challenges and eliminate any risk for churn
  • Create and deliver reports to showcase value, opportunities for improvement and growth, and overall trends
  • Build out best practices and processes related to your customers and the UK/European market
#J-18808-Ljbffr

  • Strategic Accounts Partnership Manager

    2 days ago

    London, United Kingdom Story Terrace Inc. Full time

    We have headquarters in Manchester City Centre, and offices in London, although we have set our sights on being one of the biggest SaaS names on this side of the galaxy. The Strategic Partnerships Manager is a strategic and critical role at the heart of Lunio’s growth ambitions, you will need to be well versed in multiple-disciplines to manage and...

  • Strategic Accounts Partnership Manager

    2 days ago

    London, United Kingdom Story Terrace Inc. Full time

    We have headquarters in Manchester City Centre, and offices in London, although we have set our sights on being one of the biggest SaaS names on this side of the galaxy. The Strategic Partnerships Manager is a strategic and critical role at the heart of Lunio’s growth ambitions, you will need to be well versed in multiple-disciplines to manage and...

  • Strategic Partnerships Manager

    1 week ago

    London, Greater London, United Kingdom Takeaway Full time

    Hungry for a challenge?That's good, because at Just Eat (JET) we have abundant opportunity or as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.Our mission? To empower every...

  • Strategic Partnerships Manager

    1 month ago

    London, United Kingdom Just Eat Takeaway.com Full time

    Hungry for a challenge?About this role:Join our dynamic team as a Strategic Partnerships Manager - Retail, where you will play a pivotal role in driving our strategic objectives within the UK retail landscape. Our Strategic Accounts team has evolved into a cornerstone of our company's success, fostering partnerships with leading global, national, and...

  • Strategic Partnership Manager

    2 days ago

    London, United Kingdom Story Terrace Inc. Full time

    About Us Lunio is a speedily-growing with ambitious growth targets, and our people are our secret weapon. We have headquarters in Manchester City Centre, and offices in London, although we have set our sights on being one of the biggest SaaS names on this side of the galaxy. Which means there’s lots of room for growth and for you to really carve out a...

  • Strategic Partnership Manager

    2 days ago

    London, United Kingdom Story Terrace Inc. Full time

    About Us Lunio is a speedily-growing with ambitious growth targets, and our people are our secret weapon. We have headquarters in Manchester City Centre, and offices in London, although we have set our sights on being one of the biggest SaaS names on this side of the galaxy. Which means there’s lots of room for growth and for you to really carve out a...

  • Manager Strategic Partnerships

    4 days ago

    London, United Kingdom Adecco Full time €50

    Role: Strategic Partner Manager, Carriers, Hardware Partnerships Duration: From 1st July to the end of March 25 Location: London Bonus: Company Plan (paid yearly) Working schedule: Hybrid 3 days a week in the office Salary: £50 per hour Summary: Manage relationships with multiple high stakes partners as a key contributor to drive broader partner...

  • Manager Strategic Partnerships

    4 days ago

    London, United Kingdom Adecco Full time

    Role: Strategic Partner Manager, Carriers, Hardware PartnershipsDuration: From 1st July to the end of March 25Location: LondonBonus: Company Plan (paid yearly)Working schedule: Hybrid 3 days a week in the officeSalary: £50 per hourSummary: Manage relationships with multiple high stakes partners as a key contributor to drive broader partner...

  • Manager Strategic Partnerships

    4 days ago

    London, United Kingdom Adecco Full time

    Role: Strategic Partner Manager, Carriers, Hardware PartnershipsDuration: From 1st July to the end of March 25Location: LondonBonus: Company Plan (paid yearly)Working schedule: Hybrid 3 days a week in the officeSalary: £50 per hourSummary: Manage relationships with multiple high stakes partners as a key contributor to drive broader partner...

  • Manager Strategic Partnerships

    3 days ago

    London, United Kingdom Adecco Full time €50

    Role: Strategic Partner Manager, Carriers, Hardware Partnerships Duration: From 1st July to the end of March 25 Location: London Bonus: Company Plan (paid yearly) Working schedule: Hybrid 3 days a week in the office Salary: £50 per hour Summary: Manage relationships with multiple high stakes partners as a key contributor to drive broader partner...

  • Manager Strategic Partnerships

    4 days ago

    London,, UK, United Kingdom Adecco Full time

    Role: Strategic Partner Manager, Carriers, Hardware PartnershipsDuration: From 1st July to the end of March 25Location: LondonBonus: Company Plan (paid yearly)Working schedule: Hybrid 3 days a week in the officeSalary: £50 per hourSummary: Manage relationships with multiple high stakes partners as a key contributor to drive broader partner...

  • Strategic Partnerships Manager

    1 week ago

    London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    The biggest girl-led organisation in the world, The World Association of Girl Guides and Girl Scouts (WAGGGS) is looking for a Strategic Partnerships Manager to join their global team. This amazing organisation provides leadership development, advocacy, and community action while continuing to empower girls and young women worldwide. As the Strategic...

  • Manager Strategic Partnerships

    2 days ago

    London, United Kingdom Randstad UK Full time

    Strategic Partner Manager To the end of March 2025 Location: London, CSG building Working schedule: Hybrid model Responsibilities : Lead the introduction and management of Google’s hardware products, sales planning and forecasting, promotional planning, merchandising and day-to-day account management of UK carriers. Set targets for product tier...

  • Manager Strategic Partnerships

    2 days ago

    London, United Kingdom Randstad UK Full time

    Strategic Partner ManagerTo the end of March 2025Location: London, CSG buildingWorking schedule: Hybrid modelResponsibilities: Lead the introduction and management of Google’s hardware products, sales planning and forecasting, promotional planning, merchandising and day-to-day account management of UK carriers. Set targets for product tier volumes, market...

  • Manager Strategic Partnerships

    2 days ago

    London, United Kingdom Randstad UK Full time

    Strategic Partner ManagerTo the end of March 2025Location: London, CSG buildingWorking schedule: Hybrid modelResponsibilities: Lead the introduction and management of Google’s hardware products, sales planning and forecasting, promotional planning, merchandising and day-to-day account management of UK carriers. Set targets for product tier volumes, market...

  • Manager Strategic Partnerships

    2 days ago

    London, United Kingdom Randstad UK Full time

    Strategic Partner Manager To the end of March 2025 Location: London, CSG building Working schedule: Hybrid model Responsibilities : Lead the introduction and management of Google’s hardware products, sales planning and forecasting, promotional planning, merchandising and day-to-day account management of UK carriers. Set targets for product tier...

  • Manager Strategic Partnerships

    2 days ago

    London,, UK, United Kingdom Randstad UK Full time

    Strategic Partner ManagerTo the end of March 2025Location: London, CSG buildingWorking schedule: Hybrid modelResponsibilities: Lead the introduction and management of Google’s hardware products, sales planning and forecasting, promotional planning, merchandising and day-to-day account management of UK carriers. Set targets for product tier volumes, market...

  • Manager Strategic Partnerships

    8 hours ago

    London, United Kingdom Randstad UK Full time

    Strategic Partner ManagerTo the end of March 2025Location: London, CSG buildingWorking schedule: Hybrid modelLearn more about the general tasks related to this opportunity below, as well as required skills.Responsibilities: Lead the introduction and management of Google’s hardware products, sales planning and forecasting, promotional planning,...

  • Manager Strategic Partnerships

    4 days ago

    London, United Kingdom Adecco Full time

    Role: Strategic Partner Manager, Carriers, Hardware PartnershipsDuration: From 1st July to the end of March 25Location: LondonBonus: Company Plan (paid yearly)Working schedule: Hybrid 3 days a week in the officeSalary: £50 per hourHit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job...

  • Strategic Key Account Manager

    1 day ago

    London, United Kingdom Fluence Energy Full time

    ABOUT THE POSITION : The Strategic Key Account Manager is responsible for strengthening and deepening the relationship with up to three Regional Key Accounts in EMEA. Our Key Accounts have ambitious plans that will transform the way we power Europe and the world, and your role is to make sure they are able to achieve their goals by supporting them with...