Senior Data Quality Lead

2 weeks ago


London, United Kingdom West London NHS Trust Full time

The Hammersmith & Fulham Community Independence Service (CIS) operates through a partnership between West London NHS Trust (WLT) and Central and North West London Foundation NHS Trust (CNWL). WLT employs staff in Hammersmith & Fulham, while CNWL serves as the lead partner for the service across Hammersmith and Fulham, Kensington and Chelsea, and Westminster boroughs. As the CIS Borough Lead, you will have a central role in overseeing and coordinating community-based pathways, including the management of the Community Independence Service in Hammersmith & Fulham.


The role involves overseeing service delivery pathways including Rapid Response, Rehabilitation, Home First, Case Management and also provide line management support to the PCN Paramedics based at North PCN at H& F.
We are seeking a candidate with strong drive, enthusiasm, and vision to lead the Hammersmith & Fulham Community Independence Service. The role involves overseeing service delivery pathways including Rapid Response, Rehabilitation, Home First, and Case Management, in addition to integrated working with partners in Adult Social Care Reablement. Key duties encompass ensuring service performance meets established KPIs, maintaining quality, safety, and effectiveness standards, managing the borough's operational budget, and overseeing workforce management. West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.


Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.


The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Qualifications and Training
Substantial amount of NHS experience with significant operational experience (incl budgetary and finance) at a middle management level.
Proven experience of managing a multidisciplinary team, including expertise of informal and formal performance management.
Experience of SOP development and implementation, strategic planning, robust implementation of governance systems and change management programmes.
Ability to negotiate complex service partnerships within the boundaries provided by senior management.
Experience of working within statutory and other regulatory frameworks within which health and social care services operate - translating these at an operational level.
Experience of management of health and social care integrated services
Experience of developing information and quality monitoring systems
Experience of project and business change management

Breadth of management experience in different environments/ across different areas (NHS or non NHS)
Project management

Knowledge of clinical care provision relevant community pathways.
Competent across a range of IT packages incl Microsoft Office and Patient Records Systems
Rigorous analytical skills in relation to data. Self Management - demonstrates personal resilience, recognises the anxieties of others and helps them manage appropriately.
Senior Management Team



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