Audit Quality

To support the Director of Quality to enhance our existing quality management system to ensure we continue to monitor and improve the care provided by all our clinical services.
To champion an open and transparent safety culture: to encourage incident reporting; This includes acting managing patient and staff feedback, audit and performance data relating to the quality of our services.
To support the Director of Quality to ensure PML complies with all relevant Health and Safety and Information governance requirements.
The main purpose of the job is to support the Director of Quality to ensure PML complies with all relevant Health and Safety and Information Governance requirements and to promote a culture of continuous improvement throughout the organisation.
PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. To support the Director of Quality (DoQ) to enhance our existing quality management system to ensure we continue to monitor and improve all our clinical services to provide excellent patient care throughout the organisation.
To work with the DoQ to ensure the Board are aware of the quality of PML clinical services.
To support the PML Clinical Governance Group and other key meetings to deliver high quality patient care. To work with PML Care Quality Commission (CQC) Registered Managers to ensure PML complies with all CQC standards and legislative requirements.
To work with all clinical teams to introduce annual quality improvement plans to improve and enhance patient care.
To support the Data Protection Officer to complete the Data Security and Protection Toolkit (DPST)
To work with the Executive Team and to ensure our quality management processes support the implementation of the PML vision and objectives.
Co-ordinate and present reports in the Clinical Governance meetings and for Board assurance.
Lead on PMLs preparedness for regulatory and statutory duties, such as CQC inspections. To manage the PML quality management software ensuring it is kept up to date and relevant. To ensure PMLs document management system and master index stays up to date.
To help develop PMLs safety culture including improving incident / learning event reporting. To participate in mock CQC inspections throughout the organisation.
To work with clinical teams to ensure PML performance reports are accurate and provide effective quality information to the Board.
To work with the HR directorate to ensure our training, competence records and continual professional development offer is fit for purpose.
To work with our Comms team to ensure staff are aware of all quality improvement initiatives.
To contribute to PMLs to risk management processes to ensure appropriate risks are highlighted and added to the risk register where appropriate.
To support the senior managers to ensure mitigation is taken to minimise or eliminate any risk.
To support the Director of Quality (DoQ) to enhance our existing quality management system to ensure we continue to monitor and improve all our clinical services to provide excellent patient care throughout the organisation.
To work with the DoQ to ensure the Board are aware of the quality of PML clinical services.
To support the PML Clinical Governance Group and other key meetings to deliver high quality patient care. To work with PML Care Quality Commission (CQC) Registered Managers to ensure PML complies with all CQC standards and legislative requirements.
To work with all clinical teams to introduce annual quality improvement plans to improve and enhance patient care.
To support the Data Protection Officer to complete the Data Security and Protection Toolkit (DPST)
To work with the Executive Team and to ensure our quality management processes support the implementation of the PML vision and objectives.
Co-ordinate and present reports in the Clinical Governance meetings and for Board assurance.
Lead on PMLs preparedness for regulatory and statutory duties, such as CQC inspections. To manage the PML quality management software ensuring it is kept up to date and relevant. To ensure PMLs document management system and master index stays up to date.
To help develop PMLs safety culture including improving incident / learning event reporting. To participate in mock CQC inspections throughout the organisation.
To work with clinical teams to ensure PML performance reports are accurate and provide effective quality information to the Board.
To work with the HR directorate to ensure our training, competence records and continual professional development offer is fit for purpose.
To work with our Comms team to ensure staff are aware of all quality improvement initiatives.
To contribute to PMLs to risk management processes to ensure appropriate risks are highlighted and added to the risk register where appropriate.
To support the senior managers to ensure mitigation is taken to minimise or eliminate any risk.
Masters level or equivalent level of relevant quality and safety management experience

Qualification in management / leadership
Ability to work with all staff groups equally successfully, but with the skills to persuade senior staff of importance of the patient safety programme
Flexible and adaptable to change to meet the needs of the service.
Experience and robust knowledge in governance and quality assurance framework
Experienced in preparation and delivery of high-level reports and policies
Leading and facilitating meetings involving a large number of clinical staff, including for purposes related to clinical governance
Experience at a senior level within healthcare organisations
Making presentations to senior professionals
Evidence of professional knowledge in Quality and Safety systems including clinical governance and risk management processes
Knowledge and understanding of managing serious incidents including root cause analysis techniques.
Knowledge and understanding of CQC inspection standards
Knowledge of quality management reporting systems e.g. Understanding of the wider NHS/Primary Care and community services agenda
Evidence of managing complaints
Proven leadership and management skills
Able to initiate, plan, manage and deliver high priority projects
Advanced IT skills with knowledge of all Microsoft Office software, advanced keyboard skills and expertise in Word and Excel

Masters level or equivalent level of relevant quality and safety management experience

Qualification in management / leadership
Ability to work with all staff groups equally successfully, but with the skills to persuade senior staff of importance of the patient safety programme
Flexible and adaptable to change to meet the needs of the service.
Experience and robust knowledge in governance and quality assurance framework
Experienced in preparation and delivery of high-level reports and policies
Leading and facilitating meetings involving a large number of clinical staff, including for purposes related to clinical governance
Experience at a senior level within healthcare organisations
Making presentations to senior professionals
Evidence of professional knowledge in Quality and Safety systems including clinical governance and risk management processes
Knowledge and understanding of managing serious incidents including root cause analysis techniques.
Knowledge and understanding of CQC inspection standards
Knowledge of quality management reporting systems e.g. Understanding of the wider NHS/Primary Care and community services agenda
Evidence of managing complaints
Proven leadership and management skills
Able to initiate, plan, manage and deliver high priority projects
Advanced IT skills with knowledge of all Microsoft Office software, advanced keyboard skills and expertise in Word and Excel
Principal Medical Limited

Principal Medical Ltd


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