Assistant Bars Manager

1 month ago

City of London Greater London, United Kingdom BrewDog Full time €5

COMPANY SHARES | 10% PROFIT SCHEME FOR YOU AND YOUR TEAM | PAID OVERTIME | PENSION ENHANCEMENTS UP TO 10% | TAXI HOME CONTIRBUTIONS | 4-WEEK SABBATICAL EVERY 5 YEARS | STAFF DISCOUNT

We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

OVERTIME | We pay overtime for any hours worked beyond your contracted hours to all salaried crew, because we know it’s right to reimburse you in full for any extra time you work for us.

PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We’re setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.

PENSION ENHANCEMENT | We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That’s why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.

4-WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want.

STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don’t put your hoody in the fridge though)

BEER TRAINING | We love beer and we want you to love beer too, so we’ll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do.

AND A LOT MORE | Okay, deep breath… enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples at the end of some shifts.

We’re also the world’s first carbon negative beer business. We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

BREWDOG ARE ON THE HUNT FOR AN ASSISTANT BAR MANAGER

We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we’re looking for an Assistant Bar Manager to join our team.

In this role you’ll support the Bar Manager of the running of this site, who will delegate their duties as they see fit. You’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. You’ll be part of an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. You will have at least a couple of years’ experience in a management role in a busy bar & kitchen in order to help steer and develop the team here.

Financial acumen will also be required for this role, with a solid understand of P&L's in all parts of the business.

You'll be dedicated and flexible - this one of a kind role within BrewDog will be both challenging and rewarding, and something you can make your own.

Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don’t is essential. We’ve got all the tools (and the beer), you just need to be excited to learn.

You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out.

You’ll be a natural trainer & love seeing the people around you learn & develop, you’ll be responsible for nurturing the future talent in BrewDog bars and take pride in that.

Operational Management:

Oversee daily operations of the bar, ensuring efficient and smooth service.
Maintain inventory levels and manage ordering of beverages and supplies.
Develop and implement bar policies and procedures.

Staff Management:

Recruit, train, and supervise bar staff.
Conduct regular performance reviews and provide constructive feedback.
Customer Service:

Ensure a high level of customer satisfaction by delivering exceptional service.
Handle customer complaints and resolve issues promptly and professionally.

Financial Management:

Manage the bar’s budget, control costs, and maximize profitability.
Monitor sales and revenue, preparing regular financial reports.
Marketing and Promotion:

Create innovative drink menus and seasonal specials to enhance the bar’s appeal.
Engage with social media platforms to increase the bar's visibility and customer engagement.

Ensure the bar area, equipment, and facilities are clean and well-maintained.
Proven experience as a Bar Manager or in a similar role within the hospitality industry.
Strong understanding of bar management and operations.
Proficient in inventory management and budgeting.
Exceptional customer service skills and a customer-centric approach.
Flexibility to work evenings, weekends, and holidays as needed.
Certification in hospitality management or related field.
Familiarity with POS systems and bar management software.
Mixology skills and a thorough understanding of various beverages, including cocktails, wines, and beers.

WE BLEED CRAFT BEER | This is our true North.
WE COUNT TIME IN DOG YEARS | We are ambitious. We take risks.

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