Engineering Customer Service
4 weeks ago
Engineering Customer Experience & Inside Sales Specialist Ilkeston, Derbyshire About Us Ingersoll Rand Pumps, operating under the Precision and Science Technologies, manufacture pumps for many different markets and pumping solutions for many applications., there have been pump manufacturing in Ilkeston since 1977. Job Summary As the customer experience and inside sales specialist, you will play a pivotal role in critical commercial functions of our organization. Your primary responsibility will be to ensure the seamless provision of pre- and post-sales support to existing and potential customers, leveraging your knowledge of Ingersoll Rand Pumps, MP Pumps, and Oberdorfer products (or comparable positive displacement pump solutions) and their diverse applications. You will also actively manage customers from an inside sales perspective to identify and execute on incremental growth opportunities. Responsibilities
- Application resolution
- Examining projects and sizing pump opportunities
- Quotation and follow up
- ERP, CRM and customer support ticket management systems
- Bachelor's degree in engineering, business or similar field or equivalent work experience
- +5 years of customer support and inside sales experience a plus
- Proven experience in applications and commercial support, preferably within the positive displacement pump industry or other industrial products sold business-to-business (B2B)
- Demonstrated strong communication skills, both written and verbal, with the ability to effectively convey technical information to diverse audiences
- Strong problem-solving skills and the ability to remain calm under pressure
- Exceptional customer relationship management skills with a customer-centric approach.
- Proficiency in using ERP, CRM and customer support ticket management systems is highly preferred
- Flexibility to adapt to changing priorities and business needs
- 25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period)
- Pension scheme - The company contributes 7% of the total earnings and the employee contributes 5%
- Westfield Health Medical Cover
- Death in Service Benefit of 4 x salary
- Cycle scheme (After probation period)
- Electric Car Scheme (After probation period).
- 10% of salary in shares after 1 year of employment
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Engineering Customer Service
1 week ago
Erewash, Derbyshire, United Kingdom Ingersoll Rand Full timeEngineering Customer Experience & Inside Sales Specialist Ingersoll Rand Pumps, operating under the Precision and Science Technologies, manufacture pumps for many different markets and pumping solutions for many applications., there have been pump manufacturing in Ilkeston since 1977. As the customer experience and inside sales specialist, you will play a...
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Engineering Customer Service
4 weeks ago
Erewash, Derbyshire, United Kingdom Ingersoll Rand Full timeEngineering Customer Experience & Inside Sales Specialist Ingersoll Rand Pumps, operating under the Precision and Science Technologies, manufacture pumps for many different markets and pumping solutions for many applications., there have been pump manufacturing in Ilkeston since 1977. As the customer experience and inside sales specialist, you will play a...
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Remote - Customer Service Advisor - Pensions
3 days ago
Erewash, Derbyshire, United Kingdom Babington Full timeAre you pro-active, supportive, knowledge and proficient at delivering a quality service and delivering Information, Advice and Guidance? Here at Babington we pride ourselves on delivering robust training programmes across a variety of professional sectors and we are looking for a Customer Welcome Advisor to join our fantastic Customer Experience team to...
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Remote - Customer Service Advisor - Pensions
2 days ago
Erewash, Derbyshire, United Kingdom Babington Full timeAre you pro-active, supportive, knowledge and proficient at delivering a quality service and delivering Information, Advice and Guidance? Here at Babington we pride ourselves on delivering robust training programmes across a variety of professional sectors and we are looking for a Customer Welcome Advisor to join our fantastic Customer Experience team to...
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Field Service Engineer/ Coffee Engineer
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Derby, Derbyshire, United Kingdom Engineering @ 365 Ltd Full time €25,000 - €35,000Field Service Engineer (Fire & Security) Job Type: Permanent Hours of Work: 4 on 4 off (Days and Nights) Engineering @ 365 are currently working with a leading provider of fire and security solutions, who are recruiting for a Field Service Engineer on a permanent basis. As a Field Service Engineer specialising in the fire and security industry, you will...
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Field Service Engineer/ Coffee Engineer
2 days ago
Derby, Derbyshire, United Kingdom Engineering @ 365 Ltd Full time €25,000 - €35,000Field Service Engineer (Fire & Security) Job Type: Permanent Hours of Work: 4 on 4 off (Days and Nights) Engineering @ 365 are currently working with a leading provider of fire and security solutions, who are recruiting for a Field Service Engineer on a permanent basis. As a Field Service Engineer specialising in the fire and security industry, you will...
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Customer Welcome Advisor
3 days ago
Erewash, Derbyshire, United Kingdom Babington Full timeCustomer Welcome Advisor Are you pro-active, supportive, knowledge and proficient at delivering a quality service and delivering Information, Advice and Guidance? Are you confident and passionate to engage with learners and customers across a national remit to welcome them as they embark on their journey with Babington onto their chosen programme? Here at...
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Customer Welcome Advisor
2 days ago
Erewash, Derbyshire, United Kingdom Babington Full timeCustomer Welcome Advisor Are you pro-active, supportive, knowledge and proficient at delivering a quality service and delivering Information, Advice and Guidance? Are you confident and passionate to engage with learners and customers across a national remit to welcome them as they embark on their journey with Babington onto their chosen programme? Here at...
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Customer Service Advisor
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Derby, Derbyshire, United Kingdom Service Care Solutions Full timeJob Title - Customer Service Advisor Location - Derby DE1 Contract - Temp - 6 months Hours - 25 or 37 Role summary - This company is seeking a highly motivated and enthusiastic Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for delivering a face-to-face service from the company's reception. You...
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Customer Service Advisor
2 weeks ago
Derby, Derbyshire, United Kingdom Service Care Solutions Full timeJob Title - Customer Service Advisor Location - Derby DE1 Contract - Temp - 6 months Hours - 25 or 37 Role summary - This company is seeking a highly motivated and enthusiastic Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for delivering a face-to-face service from the company's reception. You will...
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Night Field Service Engineer
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South Normanton, Derbyshire, United Kingdom Engineering @ 365 Ltd Full time €25,000 - €35,000Field Service Engineer (Fire & Security) Job Type: Permanent Hours of Work: 4 on 4 off (Days and Nights) Engineering @ 365 are currently working with a leading provider of fire and security solutions, who are recruiting for a Field Service Engineer on a permanent basis. As a Field Service Engineer specialising in the fire and security industry, you...
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Engineering Manager
7 days ago
Erewash, Derbyshire, United Kingdom Shorterm Group Full time €50,000Job Description: Engineering Manager Location: Derby Rate of pay: £Upto £50k per annum (dependant on experience) plus benefits Shifts: Days Monday to Friday 37 hours Length of contract: Permanent The role of Engineering Manager will have the primary responsibility for driving the development of the Engineering capabilities and ensuring quality engineering...
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Engineering Manager
7 days ago
Erewash, Derbyshire, United Kingdom Shorterm Group Full time €50,000Job Description: Engineering Manager Location: Derby Rate of pay: £Upto £50k per annum (dependant on experience) plus benefits Shifts: Days Monday to Friday 37 hours Length of contract: Permanent The role of Engineering Manager will have the primary responsibility for driving the development of the Engineering capabilities and ensuring quality engineering...
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Engineering Reliability Manager
7 days ago
Erewash, Derbyshire, United Kingdom Shorterm Group Full time €50,000Job Description: Engineering Manager Shifts: Days Monday to Friday 37 hours Length of contract: Permanent The role of Engineering Manager will have the primary responsibility for driving the development of the Engineering capabilities and ensuring quality engineering solutions are provided to our customers. You will be responsible for planning and...
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Engineering Reliability Manager
7 days ago
Erewash, Derbyshire, United Kingdom Shorterm Group Full time €50,000Job Description: Engineering Manager Shifts: Days Monday to Friday 37 hours Length of contract: Permanent The role of Engineering Manager will have the primary responsibility for driving the development of the Engineering capabilities and ensuring quality engineering solutions are provided to our customers. You will be responsible for planning and...
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Quality Engineer
3 days ago
Erewash, Derbyshire, United Kingdom Nicholas Associates Full time €40,000 - €47,000Do you have a background working within the Aerospace industry? Are you looking for that Senior Quality Engineer role? If so then please read on. The basics Job Title: Quality Engineer - Aerospace Hours: Monday to Thursday 8:00 - 16:45 and Friday 8:00 - 12:30 Contracted hours per week: 37.5 per week Salary: £40000 to £47000 DOE Location:...
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Quality Engineer
2 days ago
Erewash, Derbyshire, United Kingdom Nicholas Associates Full time €40,000 - €47,000Do you have a background working within the Aerospace industry? Are you looking for that Senior Quality Engineer role? If so then please read on. The basics Job Title: Quality Engineer - Aerospace Hours: Monday to Thursday 8:00 - 16:45 and Friday 8:00 - 12:30 Contracted hours per week: 37.5 per week Salary: £40000 to £47000 DOE Location:...
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Erewash, Derbyshire, United Kingdom CV Bay Ltd Full time €36,000 - €40,000Are you an experienced Multi Skilled Maintenance Engineer based in Nottingham with a background in the Food Manufacturing Industry looking for a new role? BENEFITS: £36-40k per annum, Monday - Friday 7.30pm (1 hour lunch), free parking, Canteen, Pension, Overtime paid as day off in lieu, Training and Progression Opportunities, 20 days holidays plus bank...
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Shift Engineer
2 days ago
Erewash, Derbyshire, United Kingdom CV Bay Ltd Full time €36,000 - €40,000Are you an experienced Multi Skilled Maintenance Engineer based in Nottingham with a background in the Food Manufacturing Industry looking for a new role? BENEFITS: £36-40k per annum, Monday - Friday 7.30pm (1 hour lunch), free parking, Canteen, Pension, Overtime paid as day off in lieu, Training and Progression Opportunities, 20 days holidays plus bank...
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Gas Engineer
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Erewash, Derbyshire, United Kingdom Niyaa People Ltd Full timeWe are looking for a Gas Engineer to work on a social housing contract with a large housing provider in Derbyshire. This is an ongoing contract role. The successful engineer will be expected to carry out service and repair work in domestic properties. The Gas Engineer will receive: £27 per hour No call out rota Ongoing contract Fuel contribution The Gas...