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Service Manager- Education and Inclusion
2 months ago
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.
Collaborating with CDW’s sales team and customers to identify, develop/quote and close Cisco services and subscription renewal opportunities along with parallel new business opportunity support.
The Annuity Specialist (Cisco Services Quote Coordinator) works with CDW’s sales team and customers to generate cisco services quotations along with renewal identification and notification of Cisco services and subscription contracts, responsibilities include:
Responsible for Cisco subscriptions and services renewal notification and updating internal systems on the status of all renewals
Using Cisco portal tools (CCWR) and MS excel skills to produce quotations & estimates for Cisco services.
Providing new business opportunity support across CDW’s install client base as well as net new clients.
Responsible for direct vendor service renewal opportunity management.
Identification, development and closure of opportunities within the new business and renewal services pipeline
Building a strong rapport with their sales teams along with other internal and external stakeholders, driving and evangelising CDW’s vendor services capabilities within the client base.
Maintaining subject matter expertise around Cisco services
Experience with the quoting and selling of Cisco services, working with Cisco tools such as CCWR
Strong analytical, and problem solving skills, able to prioritise and escalate urgent matters both in your own workload and via third party suppliers
Excellent MS office skills, especially excel
Must be good working under pressure to tight time scales and part of a virtual team
Must have high level of consistency and accuracy in data keying and documentation production.
Quality and detail orientated
Commercial aptitude to create appropriate solutions
CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.
We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.
Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Life Assurance
Competitive Contributory Pension
Private Medical Insurance
Enhanced Maternity Pay
25 days holiday + bank holidays
Option to buy additional holiday
Dental Insurance
Season Ticket Loan + additional perks
