Enterprise Support Engineer

3 weeks ago

United Kingdom Evertz Full time

Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M+E) industry and build strong customer communications skills, this position is for you

While working with Evertz Enterprise Support group you will be supporting major M+E customers globally. The opportunities to learn and grow within the industry are limitless. Our products use a broad range of leading-edge technologies that are highly relevant in both the IT and Media Entertainment Industries, amongst others

You will be working with Evertz’ industry leading in Media Supply Chain and Linear Playout solutions. You will assist customers in maintaining superior system up-time and performance by assisting the with quick, efficient and professional problem solving. You will be integrally involved in both private and public cloud deployments of the Evertz hardware and software technology stack.

Responsibilities:

  • Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenance
  • Regularly assess customer applications and trouble-shoot/diagnose issues through research and/or issue replication to determine the root cause
  • Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear, and professional manner
  • Maintain a communication link between customer service and other Evertz departments by partnering to resolve customer issues and communicating status/progress to customers.
  • Aid in design changes and interface with Evertz Product Management team regarding new “feature requests”
  • Support the development of communications tools by generating or authoring customer guides as well as by providing detailed technical information to technical writing group.

Skills and Abilities:

  • Good communication and interpersonal skills
  • Understanding of network technologies (DNS, DHCP, TCP/IP, Firewalls, Switches)
  • Work experience with Linux (any flavor)
  • Knowledge of cloud computing environments (AWS) is preferred
  • Database experience would be an asset
  • Ability to perform effectively in high pressure situations
  • Unparalleled desire to help the customer and deliver service excellence
  • Passion for technology and learning new software and hardware products
  • Problem-solving ability and ability to react to changing situations
  • Ability to multi-task in a fast-paced environment

Qualifications:

  • Degree or diploma in Computer, Electronics or Computer Electronics is an asset.
  • Must have a valid Ontario driver’s license
  • Must be eligible for international travel and able to work alone with little or no supervision

What we offer:

  • Competitive total compensation package with benefits
  • Career progression.Fast paced environment with opportunity to learn broad range of technical skills
  • Casual work environment
  • Work remotely

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz

#J-18808-Ljbffr

  • 3rd Line Support Engineer

    2 weeks ago

    United Kingdom The Engineer Full time

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? The role is remotely supporting our Managed Service customers and helping with internal support of the group of around 140 staff. Experience in providing support...

  • 3rd Line Support Engineer

    3 days ago

    United Kingdom The Engineer Full time €2,500

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? This is a role for a highly motivated and driven individual who has a desire to be an integral part of the business. The role is remotely supporting our Managed...

  • Senior Technical Support Engineer

    2 months ago

    United Kingdom Hewlett Packard Enterprise Full time

    Senior Technical Support Engineer page is loaded Senior Technical Support Engineer Apply locations Cambridge, Cambridgeshire, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id 3130300 Senior Technical Support Engineer Description - Senior Technical Support Engineer This is a fantastic opportunity for an senior level...

  • Enterprise Support Engineer

    2 weeks ago

    United Kingdom Evertz Microsystems Limited Full time

    Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M+E) industry and build strong customer communications skills, this position is for you! While...

  • Data Center Solution Support Engineer

    3 weeks ago

    United Kingdom CDS, a Hewlett Packard Enterprise company Full time

    CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and...

  • Production Support Engineer

    2 weeks ago

    United Kingdom Enterprise Recruitment Ltd Full time

    2 months ago Be among the first 25 applicants Production Support Engineer – Electronics This company designs and manufactures cutting-edge technology for high-tech industries. Its wide product range will expose you to new areas of the business and provide great opportunities to develop your career in other areas. The ideal candidate will need an...

  • Data Center Solution Support Engineer

    3 weeks ago

    United Kingdom CDS, a Hewlett Packard Enterprise company Full time

    Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation,...

  • Graduate Electronics Engineer

    2 weeks ago

    United Kingdom Enterprise Recruitment Ltd Full time

    1 month ago Be among the first 25 applicants Privately owned and boasting a team of 50 staff, including a dynamic Electronics & Software team of 25, this company specializes in developing products for the electronics and manufacturing sector. They offer a unique opportunity for Graduate Electronics Engineers to expand their skill set while collaborating...

  • Electronics Systems Engineer

    2 weeks ago

    United Kingdom Enterprise Recruitment Ltd Full time

    Join to apply for the Electronic Systems Engineer role at Enterprise Recruitment Ltd Join to apply for the Electronic Systems Engineer role at Enterprise Recruitment Ltd Sign in to save Electronic Systems Engineer at Enterprise Recruitment Ltd . This role will let you be hands-on with the product alongside helping junior system engineers...

  • Senior Technical Support Engineer

    4 days ago

    United Kingdom Hewlett Packard Enterprise Full time

    Senior Technical Support Engineer page is loaded Senior Technical Support Engineer Apply locations Cambridge, Cambridgeshire, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id 3130300 Senior Technical Support Engineer Description - Senior Technical Support Engineer This is a fantastic opportunity for an senior level...

  • Product Design Engineer

    2 weeks ago

    United Kingdom Enterprise Recruitment Ltd Full time

    4 days ago Be among the first 25 applicants Enterprise Recruitment Ltd provided pay range This range is provided by Enterprise Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Enterprise Recruitment Ltd I assist technical experts...

  • Product Design Engineer

    1 week ago

    United Kingdom Enterprise Recruitment Ltd Full time

    6 days ago Be among the first 25 applicants Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome back Sign in to save Product Design Engineer at Enterprise Recruitment Ltd . Enterprise...

  • Sales Engineer

    1 week ago

    United Kingdom Enterprise Recruitment Ltd Full time

    4 days ago Be among the first 25 applicants Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome back Sign in to save Sales Engineer at Enterprise Recruitment Ltd . Enterprise Recruitment Ltd...

  • RF Engineer

    3 days ago

    United Kingdom Enterprise Recruitment Ltd Full time

    2 days ago Be among the first 25 applicants Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome back Sign in to save RF Engineer at Enterprise Recruitment Ltd . Enterprise Recruitment Ltd...

  • Mechanical Design Engineer

    2 weeks ago

    United Kingdom Enterprise Recruitment Ltd Full time

    Join to apply for the Mechanical Design Engineer role at Enterprise Recruitment Ltd 3 weeks ago Be among the first 25 applicants Join to apply for the Mechanical Design Engineer role at Enterprise Recruitment Ltd Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a...

  • Mechanical Engineer

    2 days ago

    United Kingdom The Engineer Full time

    Job Title: Mechanical Engineer Location: Rosyth, Hybrid Arrangements Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF56568 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Mechanical Engineer at Babcock LGE in Rosyth. Through expert engineering,...

  • Enterprise Architect

    11 hours ago

    United Kingdom Ventula Consulting Full time

    Enterprise Architect – Domain Driven Design - £120k (Remote)Enterprise Architect, with strong domain driven design skills, required by a leading ecommerce company, to set direction and approach on how they design, build, and evolves a scalable and maintainable portfolio of solutions.This is a highly visible role where the Enterprise Architect will promote...

  • Enterprise Architect

    9 hours ago

    United Kingdom Ventula Consulting Full time

    Enterprise Architect – Domain Driven Design - £120k (Remote) Enterprise Architect, with strong domain driven design skills, required by a leading ecommerce company, to set direction and approach on how they design, build, and evolves a scalable and maintainable portfolio of solutions. This is a highly visible role where the Enterprise Architect will...

  • Enterprise Architect

    19 hours ago

    United Kingdom Ventula Consulting Full time

    Enterprise Architect – Domain Driven Design - £120k (Remote)Enterprise Architect, with strong domain driven design skills, required by a leading ecommerce company, to set direction and approach on how they design, build, and evolves a scalable and maintainable portfolio of solutions.This is a highly visible role where the Enterprise Architect will promote...

  • Electrical engineer engineer

    2 weeks ago

    United Kingdom Enterprise Recruitment Ltd Full time

    1 month ago Be among the first 25 applicants Joining a global leader in renewable's and oil and gas, you will play a critical role in the design, upgrade and build of industry leading equipment. Working alongside a multi-disciplinary group of engineers and wider stakeholders, you will be the center of technical authority for electrical development, where...