Director, Product Management
2 weeks ago
About GitHub
As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.Locations In this role you can work from Remote, United Kingdom
Overview
GitHub is changing the way the world builds and secures software, and we want you to help build GitHub
Millions of developers and companies use GitHub to build, ship, and maintain their software. With over 100 million users, hundreds of thousands of registered apps and billions of API calls every day, GitHub provides the core infrastructure that binds the open source community together.
We’re looking for a Director of Product Management for the Issues and Projects team. In this role, you’ll manage a team of Product Managers working GitHub issues and projects. You will work closely with the Directors of Engineering, Director of Design, and the Product Managers on the team to identify opportunities to improve these experiences for our customers.
Responsibilities
- Analysis of Customer and Market Signals-Creates and builds a strategic agenda for teams to identify customers’ unmet or unknown needs and market opportunities for enhancement and development of feature(s)/feature areas (e.g., product, service) via quantitative (e.g., usage, telemetry) and qualitative analyses (e.g., customer usage, various listening systems, feedback channels of market and industry trends), looks for patterns in the data across a portfolio, and scopes the impact and prioritization of a problem.
- Ensures teams demonstrate and build experiences to solve unmet user needs. Understands the broader ecosystem of GitHub products and where to leverage capabilities and functionalities across the ecosystem. Drives and coaches teams to develop problem statements and form hypotheses of new feature(s)/feature areas (e.g., product, service) across divisional boundaries to address crucial customer needs and/or market opportunities; identifies dependencies of other feature areas.
- Oversees teams who work across multiple feature(s)/feature areas (e.g., product, service). Provides strategic guidance to teams to define the long-term vision and strategy for the feature(s)/feature areas (e.g., product, service) based on a deep understanding of customer needs, market and user research, the competitive landscape, and GitHub’s business goals and strategy.
- Drives and coaches teams to define the business impact across the organization, success criteria, and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as engagement, usage, acquisition, revenue, and in project features) of feature(s)/feature areas (e.g., product, service). Works with Software Engineering (SWE) and Hardware Engineering (HWE) to identify needed data and ensure needed telemetry is developed and obtains it responsibly and compliantly.
- Provides strategic direction to teams in identifying data-informed, long-term investment opportunities, evaluating tradeoffs, and prioritizing investments in consultation with cross divisional partners for feature(s)/feature areas (e.g., product, service).
- Ensures teams engage with cross-functional internal partners, external partners including early adopting customers, senior leadership, and other key stakeholders to gather input and garner support for product/service vision, strategy, and roadmap for feature(s)/feature areas.
- Leads teams in defining the feature(s) or feature set and drives them to partner with Design teams to connect multiple design factors (e.g., visual design, user experience [UX], application programming interfaces [APIs], hardware design) to desired functionality and product vision.
- Oversees teams owning the roadmap for their feature(s)/feature areas (e.g., product, service).
Qualifications
Required Qualifications:
- Experience in product/service/project/program management, software development, product design, or related field
- People management experience
Preferred Qualifications
- Master’s Degree in Business, Marketing, or related field AND experience in product/service/project/program management, software development, product design, or related field
GitHub values
- Customer-obsessed
- Ship to learn
- Growth mindset
- Own the outcome
- Better together
- Diverse and inclusive
Manager fundamentals
- Model
- Coach
- Care
Leadership principles
- Create clarity
- Generate energy
- Deliver success
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
#J-18808-Ljbffr
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