Information Technology Manager

1 month ago


United Kingdom Product Focus Full time

Technical Support (IT) Manager – Exciting Opportunity at Product Focus

About Product Focus:

At Product Focus, we pride ourselves on delivering world-class product management training courses globally. Our expert-led, live sessions—whether online or in-person—set us apart in fostering product excellence. Established in 2006, we have solidified our position as European leaders in product management training, catering to a diverse clientele that spans multiple industries. Our mission is to equip product professionals, from Product Owners to VPs of Product Management, with the skills they need to thrive.

The Opportunity:

We're on the lookout for a Technical Support (IT) Manager to join our nimble and dedicated team. This role is pivotal in managing and enhancing our IT infrastructure, ensuring seamless support for our business operations. If you're passionate about working in a dynamic, small-team environment, enjoy mostly remote and very occasional in-office work in Cirencester, UK, and thrive in roles with direct impact, we'd love to connect.

Your Impact:

  • Directly report to the Managing Director, collaborating to maintain operational excellence and drive growth.
  • Proactively manage our IT systems, ensuring they are optimized and streamlined for efficiency.
  • Play a key role in system configuration, software application setup, and hardware procurement.
  • Oversee network maintenance, application access, and software licensing.
  • Provide stellar support to staff via phone/chat or remote desktop, assisting with system setups and troubleshooting.
  • Facilitate the rollout of new applications, and manage IT equipment, website liaisons, and online tools effectively.

Key Responsibilities:

  • Administer software licenses and support for key packages (Microsoft, Adobe, Google apps, etc.).
  • Manage IT spending and liaise with the finance team on invoicing.
  • Offer technical support across a broad range of software, prioritizing remote assistance.
  • Procure, configure, and maintain IT equipment and manage our website hosting relations.
  • Oversee network management, security, and compliance, ensuring data protection and access control.
  • Support our course feedback mechanisms and manage access to critical shared resources.

Skills & Experience:

  • At least 5 years in technical support roles, with proven IT management expertise, ideally in education/training contexts.
  • Comprehensive knowledge of Microsoft 365, SharePoint, and a broad array of IT tools.
  • Experience in managing 3rd-party website developers, data protection, and cybersecurity practices.
  • Exceptional problem-solving, organizational, and communication capabilities.
  • Highly regarded: IT-related degree or certifications, experience with CRM tools

About You:

  • A strategic thinker who excels in problem-solving and efficiency.
  • Exceptional communicator, thriving in team environments and turning challenges into wins.
  • Adaptable and focused, effective in any setting and keen on prioritizing to achieve goals.
  • Growth-oriented, with a passion for continuous learning and contributing to our mutual success.
  • Must have the legal right to live and work in the UK and maintain a reliable internet connection for remote work.

Offering:

  • Competitive salary (£35k–£45k, based on experience and skills).
  • 25 days holiday plus UK bank holidays.
  • Company Pension (3% employer contribution).
  • Flexible remote working arrangement, with occasional in-office work in Cirencester.

Join Us:

If you're a dynamic professional eager to make an impact and grow alongside a leading company in product management training, we're excited to hear from you. Dive into a role where your contributions are valued and your professional growth is accelerated.



  • United Kingdom Source Technology Full time

    Freelance Third Party IT Security Manager contractor needed Belgium based or UK based. long term contract Rate per day ASAP start Key responsibilities: Third-Party Assurance Lifecycle ​& Support the transformation of the activity Execute Third Party Due Diligence, risk profiling, onboarding, re-certification; Make an opinion on Third Party Security...


  • United Kingdom Amber Resourcing Limited Full time

    2 days ago Be among the first 25 applicants This range is provided by Amber Resourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Amber Resourcing London – onsite (5 days a week) IT | Infrastructure | M365 | MacOS | iOS | Windows 10/11 |...


  • United Kingdom Amber Resourcing Limited Full time

    Information Technology Governance Manager Hybrid – 2 days per week in a central Bristol office Although a small team, they’re a global leader in their field working with some of the most recognisable brands. Due to steady growth from a customer and staff aspect, they’re looking to hire an IT Manager with a focus on Data Governance to work...


  • United Kingdom Amber Resourcing Limited Full time

    Information Technology Governance Manager 7 hours ago Be among the first 25 applicants This range is provided by Amber Resourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Amber Resourcing Hybrid – 2 days per week in a central Bristol...


  • United Kingdom JCDecaux UK Full time

    The Role Purpose & Impact Within JCDecaux UK the role of Project Manager (PRJM) provides the company with the management of projects that are executed within the wider deployment and run programme and, acts as the business units deputy product owner. The role sits within the Business Transformation department, part of the Technology & Innovation division,...


  • United Kingdom Searchtalent Full time

    5 days ago Be among the first 25 applicants This range is provided by Search Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Search Talent Recruiter | Ireland & UK @ Search Talent | Recruitment A Brand New role has become available for a...


  • United Kingdom JCDecaux UK Full time

    The Role Purpose & Impact Within JCDecaux UK the role of Project Manager (PRJM) provides the company with the management of projects that are executed within the wider deployment and run programme and, acts as the business units deputy product owner. The role sits within the Business Transformation department, part of the Technology & Innovation division,...


  • United Kingdom Texcel Full time

    IT Project Coordinator Opportunity Join our client, a leading technology solutions company, as an IT Project Coordinator and become a key player in the success of IT projects delivered to their clients. As an IT Project Coordinator, you'll support project planning, execution, and monitoring while ensuring smooth communication with both internal and...


  • United Kingdom Texcel Full time

    IT Project Coordinator Opportunity Join our client, a leading technology solutions company, as an IT Project Coordinator and become a key player in the success of IT projects delivered to their clients. As an IT Project Coordinator, you'll support project planning, execution, and monitoring while ensuring smooth communication with both internal and...


  • United Kingdom Hays Full time

    INFORMATION SECURITY MANAGER - LONDON CITY 2 DAYS PER WEEK ON SITE - NO SPONSORSHIP AVAILABLE. Must be available within 1 month. We are looking to speak with experienced ISO27001 IT risk / compliance SME's who can hit the ground running. Taking ownership of the internal Infosec dept & manage external 3rd parties. You will play a big part of creating...


  • United Kingdom DGH Recruitment Full time

    IT Infrastructure Engineer (LAN / WAN / Wintel) PLEASE NOTE: This will be an initial 12 month Fixed Term Contract The role will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage and unified communications. You will ensure all devices are configured...


  • United Kingdom DGH Recruitment Full time

    IT Infrastructure Engineer (LAN / WAN / Wintel) PLEASE NOTE: This will be an initial 12 month Fixed Term Contract The role will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage and unified communications. You will ensure all devices are configured...


  • United Kingdom Cathcart Technology Full time

    Information Security Officer required for one of Glasgow's most prestigious professional service firms, based in the city centre – hybrid working. They're looking for someone to join their large global security team and work closely with the project team to ensure security requirements are met, testing for any vulnerability throughout and ...

  • Category Manager

    1 month ago


    United Kingdom Harbor Global LLC Full time

    Harbor is seeking a Category Manager (Technology) to join our growing team. The Category Manager is responsible for overseeing the planning, development, and execution of procurement strategies relating to IT needs at Harbor. This individual will work directly with the Senior Technology Category Manager and report to the Senior Manager/Client Lead for...


  • United Kingdom Hays Full time

    INFORMATION SECURITY MANAGER - LONDON CITY 2 DAYS PER WEEK ON SITE - NO SPONSORSHIP AVAILABLE. Must be available within 1 month. We are looking to speak with experienced ISO27001 IT risk / compliance SME's who can hit the ground running. Taking ownership of the internal Infosec dept & manage external 3rd parties. You will play a big part of...

  • Information Security

    3 weeks ago


    United Kingdom Intaso Full time

    Job Title - Head of Information Security Location - Remote Type - Permanent Intaso have been engaged to assist with finding a Head of Information Security for a valued partner. This is a brilliant opportunity to be a part of the growth at one of the most up and coming technology businesses in Europe. Develop a comprehensive Information Security...

  • Information Security

    3 weeks ago


    United Kingdom Intaso Full time

    Job Title - Head of Information Security Location - Remote Type - Permanent Intaso have been engaged to assist with finding a Head of Information Security for a valued partner. This is a brilliant opportunity to be a part of the growth at one of the most up and coming technology businesses in Europe. Develop a comprehensive Information Security...


  • United Kingdom Sondrel Full time

    Job Description The primary purpose of the IT Support Engineer role is to provide comprehensive assistance to end-users, maintain the stability of systems and infrastructure, and ensure adherence to security, governance, and compliance standards. While primarily focused on the UK, this role is an integral part of a global team, collaborating across...


  • United Kingdom MPCH Full time

    it's a hub of innovation in the security and technology space. As part of our team, you will be at the forefront of developing and utilizing cutting-edge products that shape the future of information security. Our environment is one where innovative ideas are welcomed and rapidly transformed into reality, supported by the latest advancements in technology....


  • United Kingdom MPCH Full time

    it's a hub of innovation in the security and technology space. As part of our team, you will be at the forefront of developing and utilizing cutting-edge products that shape the future of information security. Our environment is one where innovative ideas are welcomed and rapidly transformed into reality, supported by the latest advancements in technology....