Complex Senior Claims Handler Motor

1 month ago


England, United Kingdom The Recruiter Ltd Full time
Complex Senior Claims Handler Motor

Location: Essex, Essex

Job Type: Permanent

Ref: SJP220511

Complex Senior Claims Handler Motor - Hybrid/Office Working

We are currently recruiting for a new Senior Claims Handler to provide technical oversight of Motor Claims.

You will apply your knowledge and experience to pro actively manage claims through to settlement, including negotiation and management of complex claims matters.

Key Responsibilities

  • Handling allocated claims to a high standard, including overall assessment of losses and reserves, and negotiation with counter-parties to achieve timely settlements
  • Managing large, complex and disputed claims on behalf of the claims team
  • Identifying and reporting new trends or changes in the behaviour of a claims portfolio.
  • Managing complaint cases within regulatory guidelines
  • Working with TPAs to provide assistance with referrals and cases over their authority limits
  • Identifying and delivering opportunities for claims savings, both on an individual claims and strategic basis.
  • Identification and execution of commutation and buy back opportunities, including the negotiation of deals with counter parties.
  • Providing technical assistance for the due diligence process for new acquisitions
  • Providing input and ideas for ongoing improvements to claims and other related processes, working in partnership with internal and external teams.

Skills

  • An excellent level of claims handling technical experience and knowledge, providing consistently high-quality claims handling
  • An understanding of motor claims liability, motor insurance processes and end-to-end customer claims process
  • Exceptional knowledge of key terms and conditions in contracts / policies and general knowledge of key legal position in relevant jurisdictions.
  • Strong negotiation skills, with experience in negotiating complex issues with counterparties, including the ability to lead formal mediations, resulting in successful settlements.
  • Skills in complaint resolution
  • Good levels of IT skills using MS Excel and Word as well as other systems.

A highly competitive salary and benefits package is offered. Excellent Hybrid working hours.

If you feel you have the relevant experience and skills then we would like to hear from you. Please submit your CV for consideration.

Alternatively please contact Su Partridge FIRP for further information

The Recruiter Insurance Specialists are acting as a Recruitment Agency

Residential/Commercial Property and Wills and Probate Solicitor

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