Evening Volunteers Required
4 weeks ago
Ward Reception Volunteer
The reception desk on a ward is often thefirst point of contact for anyone who phones or visits, and this volunteer roleis therefore crucial to the smooth and safe running of the ward. It requires someone who can juggle tasks,think on their feet and above all ensure that each enquiry is dealt with in afriendly, welcoming, and professional manner. Your role may involve allowing entry and welcoming visitors, answeringthe telephone and taking down messages and passing these on the appropriatepeople. Messages need to be accurately recorded and passed on immediately tothe appropriate member of the nursing team. Tact, discretion and confidentiality are imperative as is the ability tofollow strict rules and protocol.
What's involved:
Taking phone calls and forwarding them to the appropriate person
Taking messages and ensuring that these get to the right person andare followed up
Welcoming all visitors to the ward
Performing admin tasks as requested
Skills
· Willingto learn and to follow instruction from members of staff
· Good attention to detail
· Committed to help and support staff and the ability to liaise with professionals at all levels
· Punctual and reliable
· Able to workindependently and as part of a team
· Understanding of the need for confidentiality
Expenses reimbursed 45p per mile for a maximum of a 30 mile round trip
Health and Safety Policy
Ongoing support
Training provided
Volunteers covered by insurance
When can I volunteer?
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Morning No No No No No No No
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes
Location
Romsey Road
Winchester
Hampshire
SO22 5DG
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