IT Support Technician

1 month ago


United Kingdom Robert Bird Group Full time

Robert Bird Group is a leading international structural, geotechnical, civil and construction engineering consultancy. We are recognised for a large range of landmark projects and can offer you excellent career progression and opportunities in inspiring and challenging projects, both locally and internationally.

An opportunity has become available within RGB for IT Support Technician to join our IT Team in the London Office. The role of the IT Technician is to work as part of a wider team to support the business by providing excellent stakeholder service fulfilling incident and request tickets. Serving as the first point of contact for IT support within the organisation
Installing, configuring and maintaining software and hardware components of computer and network systems
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Ensuring the security of computers by installing and upgrading OS updates and antivirus software
Supporting people whenever they encounter challenges with computers and network devices
Testing new hardware and software before full-scale installation
Ordering goods and processing their respective invoices whilst maintaining information in an asset management system.


Service Desk support First/Second line
Windows & Linux device support / build
Mobile operating systems (iOS/Android)
Hardware installation / configuration (Servers, Network, Printing ect)
Server Setup / Configuration / Support
Software / Application installation and validation
Good verbal and written English
Robert Bird Group is a growing, fast-paced business which offers birthday leave, corporate health insurance rates, paid parental leave, recognition awards, an active and engaging social club, along with a supportive team environment where healthy lifestyle balance is encouraged.

All applications must be submitted online.


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