Information Technology Asset Management

3 months ago

Glasgow, United Kingdom Accolite Full time

The candidate will be responsible for: · Driving accuracy of the asset lifecycle stage in the
· Drive accuracy / completeness of attributes required to support ITAM processes and controls.
· Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine including identifying discrepancies in source data and driving remediation activity.
· Maintaining the mapping reported asset lifecycle stage in the to the lifecycle stages defined in the ITAM Standard.
· Management of the scope asset attributes required for ITAM with directional maturity toward class-based required attributes.
· Identification of authorized assets
· Creating / maintaining register of IT asset inventory data quality issues.
· Reporting / observability of IT asset data quality.
· Develop / execute / oversee data validation processes where required.
· Accountable for reporting availability of priorities attributes in both AMDB, CMDB.
· Accountable for ensuring that lifecycle attributes for assets is accurate (the prioritized level 1/ level 2 attributes)
· Support compliance and audit requirements

PREFERRED QUALIFICATIONS & EXPERIENCE
· Bachelor degree.
· Experience with ServiceNow
· ITIL4 Foundations
· ITAM/Configuration Management
· Problem Management: Kepner-Tregoe method or 5 why’s method
· JIRA Project Management

REQUIRED SKILLS
· Knowledge of ServiceNow, SharePoint, PowerBI and JIRA for tracking and reporting on team activities.
· Strong written/verbal communication skills
· Strong Client (Internal) Management & Stakeholder Management Skills
· Strong Data Analytical skills with ability to digest requirements, share feedback and identify opportunities for improvement.
· Ability to set and meet deadlines.
· Excellent attention to details with ability to identify data trends and patterns.
· Strong sense of ownership and accountability; should be able to act independently.
· Ability to work as part of a multi-region distributed team.
· Individual must be able to multi-task effectively.
· Evaluating changes and updates to source production systems.

DESIRED SKILLS
· Critical Thinking/Problem Solving
· Systems Thinking/Solution Design
· Institutional knowledge of IT processes and systems
· Excellent written and verbal communication
· ServiceNow report building
· ServiceNow Performance Analytics
· Power BI report building
· ITAM/CMDB implementation

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