Product Support Engineer
2 weeks ago
pureLiFi is the world leader in Light Fidelity (LiFi) innovation and Visual Light Communication (VLC) systems. Our products provide pervasive high-speed wireless access that delivers significantly greater security, safety and data densities than Wi-Fi.
LiFi will be the solution that delivers us unlimited bandwidth and unlimited data, powering our connectivity demands of the future.
We are growing our team and looking for a Product Support Engineer to join us, reporting to the Lead Test Engineer. In the role of the Product Support Engineer, you will be expected to provide technical support to customers, resolving issues in a timely and efficient manner, and escalating issues to the appropriate level of support as needed. You will also support the testing, characterisation, and documentation of products to gain the first-hand product experience required to be effective in the role. The Product Support Engineer is someone who enjoys taking responsibility for issues and persevering to find the root cause. This role would be perfect for a recent graduate looking to gain experience in a customer focused role.
Providing training to customers on how to use our products and systems.
Managing customer support issues and calls using our ticketing systems.
Working closely with our customers and internal teams to provide detailed and meaningful analysis and response for product issues.
Assisting with testing and characterisation of new and existing products.
Assisting with the creation and updating of support documentation for new and existing projects and products in line with quality standards.
Degree in Electronic Engineering or Computer Science. Recent graduates are welcomed to apply.
The ability to communicate effectively both verbally and in writing.
The ability to collaborate and communicate effectively with both commercial and technical employees.
Experience of working on a helpdesk and using ticketing system.
We are proud of our diversity and committed to ensuring our opportunities are accessible to all talented people. If additional support or flexible arrangements would enable you to participate, please tell us in your application.
We are bringing to market the world’s first commercial light antennas—the optoelectronic components which make LiFi possible—for all kinds of devices, from industrial to consumer, and from smart cars to smartphones.
pureLiFi also offers LiFi systems for customers who need to augment, enhance, or transform their wireless networks with the latest in wireless communications technology.
Based in Edinburgh, we have customers and partners worldwide.
#
-
Product Support Engineer
2 weeks ago
Edinburgh, United Kingdom PureLiFi Full timepureLiFi is the world leader in Light Fidelity (LiFi) innovation and Visual Light Communication (VLC) systems. Our products provide pervasive high-speed wireless access that delivers significantly greater security, safety and data densities than Wi-Fi. Those joining this pioneering team at pureLiFi will be part of creating our wireless future. LiFi will be...
-
Product Engineer
Found in: Talent UK C2 - 1 week ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding reliability and...
-
Product Applications Support Engineer
2 weeks ago
Edinburgh, United Kingdom CareerBliss Full timeThis Product Applications Support Engineer position located in VIAVIs Edinburgh office will put you at the center of the Fiber Optics business in Europe, the Middle East and Africa (EMEA).As a highly motivated Applications Engineer focused on the support of VIAVIs fiber optics test and measurement products, you will leverage your experience and technical...
-
Product Applications Support Engineer
1 week ago
Edinburgh, United Kingdom Viavi Solutions Full timeJob Description This Product Applications Support Engineer position located in VIAVIs Edinburgh office will put you at the center of the Fiber Optics business in Europe, the Middle East and Africa (EMEA). As a highly motivated Applications Engineer focused on the support of VIAVIs fiber optics test and measurement products, you will leverage your...
-
Product Applications Support Engineer
2 days ago
Edinburgh, United Kingdom Viavi Solutions Full timeThis Product Applications Support Engineer position located in VIAVIs Edinburgh office will put you at the center of the Fiber Optics business in Europe, the Middle East and Africa (EMEA). If your skills, experience, and qualifications match those in this job overview, do not delay your application. As a highly motivated Applications Engineer focused on...
-
Product Applications Support Engineer
Found in: Jooble UK C2 - 2 days ago
Edinburgh, United Kingdom Viavi Solutions Full timeThis Product Applications Support Engineer position located in VIAVIs Edinburgh office will put you at the center of the Fiber Optics business in Europe, the Middle East and Africa (EMEA). If your skills, experience, and qualifications match those in this job overview, do not delay your application. As a highly motivated Applications Engineer focused on...
-
Product Applications Support Engineer
1 week ago
Edinburgh, United Kingdom Viavi Solutions Full timeThis Product Applications Support Engineer position located in VIAVIs Edinburgh office will put you at the center of the Fiber Optics business in Europe, the Middle East and Africa (EMEA).As a highly motivated Applications Engineer focused on the support of VIAVIs fiber optics test and measurement products, you will leverage your experience and technical...
-
Product Applications Support Engineer
1 week ago
Edinburgh, United Kingdom Viavi Solutions Full timeThis Product Applications Support Engineer position located in VIAVIs Edinburgh office will put you at the center of the Fiber Optics business in Europe, the Middle East and Africa (EMEA).As a highly motivated Applications Engineer focused on the support of VIAVIs fiber optics test and measurement products, you will leverage your experience and technical...
-
Product Applications Support Engineer
1 week ago
Edinburgh, United Kingdom Viavi Solutions Full timeThis Product Applications Support Engineer position located in VIAVIs Edinburgh office will put you at the center of the Fiber Optics business in Europe, the Middle East and Africa (EMEA).As a highly motivated Applications Engineer focused on the support of VIAVIs fiber optics test and measurement products, you will leverage your experience and technical...
-
Product Engineer
2 weeks ago
Edinburgh, United Kingdom Dukosi Ltd Full timeDukosi is a leading-edge technology company developing innovative solutions for use in large complex batteries. The technology has applications in mobility (electric vehicles, buses, marine) and energy storage (renewables). Dukosi’s unique cell-based battery intelligence solution is cell type agnostic and simplifies the architecture, control and safety of...
-
Product Engineer
Found in: beBee S GB - 3 weeks ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding reliability and...
-
Product Engineer
Found in: beBee jobs GB - 2 weeks ago
Edinburgh, Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding reliability and...
-
Principal Product Engineer
2 weeks ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Strong semiconductor...
-
Principal Product Engineer
Found in: Jooble UK C2 - 2 weeks ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Strong semiconductor...
-
Principal Product Engineer
Found in: Appcast UK C C2 - 1 week ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding...
-
Principal Product Engineer
Found in: Talent UK 2A C2 - 2 weeks ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding...
-
Principal Product Engineer
2 weeks ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding...
-
Principal Product Engineer
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding...
-
Principal Product Engineer
Found in: Whatjobs ES C2 - 6 days ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding...
-
Principal Product Engineer
Found in: Jooble UK C2 - 2 weeks ago
Edinburgh, United Kingdom IC Resources Full timeOur Edinburgh based client is currently searching for a Principal Product Engineer to be responsible for project managing NPI activities within the semiconductor product engineering team. The role will involve yield and trend analysis as well as communicating with test subcontractors and addressing manufacturing, cost and yield issues. Understanding...
