Senior Technical Support Engineer

1 month ago

Birmingham, United Kingdom Six Degrees Full time

Job Description

Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture.

Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market.

The Senior Senior Technical Support Engineers serve as the primary escalation point for Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work. They are tasked with overseeing the main delivery areas as instructed by the Managed Services Manager, and also provide guidance and support to the rest of the team.

The position requires your presence at our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. Additionally, you will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure.

If you possess expertise in technologies, such as Network/Firewalls routing and switching (Juniper, Palo Alto, Fortinet, Cisco), Infrastructure (Windows Server, AD, RDS, O365), Virtualisation (Citrix, VMware), or Cloud (Microsoft Azure), we would greatly appreciate your input.

Six Degrees is not interested in paying lip-service to diversity and inclusion, just observing our statutory duties. We work to continually re-affirm our commitment to cultivating a workplace and society that embraces and vigorously defends equity, diversity and inclusion. This includes all aspects of recruitment and employment - our recruitment and selection processes are open and fair, and we will always consider any reasonable adjustments or flexible working requirements. We are also an active member of the Employers Network for Equality and Inclusion (ENEI) who support us on this journey.

Our recruitment process:

We don’t like to have lengthy recruitment processes here at Six Degrees as it’s more important for us that you have the opportunity to meet with people you’ll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fit what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you’ll be asked to complete a role-specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family Apply today at 6dg.co.uk.

#J-18808-Ljbffr

  • Senior Technical Support Engineer

    13 hours ago

    Birmingham, United Kingdom Six Degrees Group Full time

    Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support...

  • Senior Field Application Engineer

    1 week ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Job Description Senior Field Application Engineer Job description We are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical...

  • Senior Field Application Engineer

    2 days ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Job Description We are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical requirements and...

  • Senior Field Application Engineer

    2 weeks ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Job DescriptionSenior Field Application Engineer Job descriptionWe are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical...

  • Senior Field Application Engineer

    4 days ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Job Description Senior Field Application Engineer Job description We are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical...

  • Senior Field Application Engineer

    1 month ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Job description We are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical requirements and...

  • Senior Field Application Engineer

    1 month ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Job description We are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical requirements and...

  • Senior Field Application Engineer

    4 weeks ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Job descriptionWe are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical requirements and...

  • Senior Field Application Engineer

    1 month ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Job descriptionWe are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical requirements and...

  • Senior Field Application Engineer

    3 weeks ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Job description We are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical requirements and...

  • Senior Field Application Engineer

    1 month ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Job descriptionWe are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the first point of contact for a customer’s technical inquiries where you will need to analyse the technical requirements and...

  • Senior Field Application Engineer

    3 days ago

    Birmingham, United Kingdom Emotiv Technical Recruitment Full time

    Senior Field Application Engineer Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Job descriptionWe are seeking a proactive and technically adept Senior Field Application Engineer to collaborate closely with our existing and potential customer base. In this role you’ll be the...

  • Senior Design Engineer

    2 days ago

    Birmingham, Birmingham, United Kingdom Premier Technical Recruitment Ltd Full time

    Senior Design Engineer Team LeaderColeshillto cGBP50k neg dep exp + benefitsOur client has been established for more than 35 years and are recognised market leaders in the design and development, manufacture and distribution of an impressive portfolio of electrical cabling and connection solutions for supply throughout the world, and as a result of continued...

  • Maintenance Engineer

    2 days ago

    Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    Maintenance Engineer (Technical Training) Salary: £40,700 Benefits: Technical Training, 10% Pension, 31 Days Holiday, Additional 5 Purchasable Holiday Days, No weekends Location: Factory based, Commutable from Stroud, Swindon, Chippenham, Gloucester and Surrounding Areas Shift: Monday to Friday (Rotating 3 Shift Pattern, Early, Days & Lates) Are you...

  • IT Technical Support Apprentice

    2 days ago

    Birmingham, United Kingdom Inspiremyfuture Full time

    A leading supplier of IT Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of disciplines. Daily duties will include: To...

  • Senior Paraplanner/Technical Sales Support

    13 hours ago

    Birmingham, United Kingdom Heat Recruitment Full time

    Senior Paraplanner/Technical Sales Support Edgbaston, Birmingham Salary £35,000 to £40,000 per annum (DOE)About Us:We are working with an exceptional financial planning firm. Based in the heart of Edgbaston, Birmingham, the firm is renowned for its dedication to clients, innovation in financial solutions, and a supportive work environment. We are looking...

  • Technical Sales Engineer Birmingham

    1 month ago

    Birmingham, United Kingdom Rise Technical Recruitment Limited Full time

    **Technical Sales Consultant** Office Based in Central Birmingham **£35,000 + Commission + Bonus + Car + Pension + Training + Benefits + Progression** Do you have sales experience and are looking for your next exciting opportunity at an innovative company that are set to grow massively over the coming years and offer large, uncapped, on target earnings? On...

  • Technical Support Manager

    1 month ago

    Birmingham, United Kingdom Lord Search and Selection Full time

    **Fire & Security - Products & Systems** **c. £60,000 pa + Car, Bonus & Benefits** **Birmingham** **The Opportunity** A role of extraordinary scope and opportunity, reporting to the board, responsible for setting up and leading a newly created, well-funded Technical Support function from scratch. **You** The role calls for an experienced, Technical Support...

  • Senior Planner

    5 days ago

    Birmingham, United Kingdom Constructions Senior Talent Full time

    Senior Planner - Construction Location: Midlands Are you ready to elevate your career as a master planner in the exciting world of construction programming? If you're a strategic thinker, an expert in scheduling, and passionate about turning construction blueprints into reality through meticulous planning and foresight, then we want to hear from...

  • Senior Planner

    5 days ago

    Birmingham, United Kingdom Constructions Senior Talent Full time

    Senior Planner - ConstructionLocation: MidlandsAre you ready to elevate your career as a master planner in the exciting world of construction programming? If you're a strategic thinker, an expert in scheduling, and passionate about turning construction blueprints into reality through meticulous planning and foresight, then we want to hear from you!The...