IT Technical Support Apprentice
2 weeks ago
A leading supplier of IT Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of disciplines.
Daily duties will include:
To Log Incoming Support Calls
To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software)
To deal promptly with Support Calls and allocate to appropriate engineer in the absence of the Senior Support Engineer
To input and update information onto the Maintenance Logging System
To inform clients of Support Log Reference Numbers & update Clients as Required
To undertake / assist with System installations – Internal and External
To provide Out of Hours Support on a Rota Basis (after probation)
Minimum of 4 X GCSE’S grace A-C including English and Maths
Skills required
Communication skills
IT skills
Organisation skills
Attention to detail
Training to be Provided
ICT Level 3 Apprenticeship Standard:
Qualification together with onsite training by the employer.
For those starting at Advanced (Level 3), the expected duration would be eighteen months. There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.
ICT 3 Course 1 – Hardware and Networking
ICT 3 Course 2 – Software and Security
ICT 3 Course 3 – ICT Administration
Professional Development Progamme
Things to consider
● Do you have a driving license or are working towards?
● Do you possess the required interest and passion for IT?
● Do you possess the desired qualifications?
● Are you able to travel to the place of work on a daily basis?
Future Prospects
Full time job role, career progression, further training. A full salary review upon completion of probation period.
-
Finance Administrator Apprentice
1 month ago
Birmingham, United Kingdom Apprentice Team Ltd Full time**ROLE SUMMARY** DWM are a leading direct sales company working in partnership with household utility suppliers and charities across the UK. Due to the rapid growth of the company, we are recruiting an efficient and professional apprentice administrator to join our established Finance department. Building strong relationships with the directors and area...
-
Apprentice
1 month ago
Birmingham, United Kingdom BT Group Full timeApprentice - Cyber Security Level 6 Cyber Security Technical Professional **Job Req ID**:26285**Posting Date**:14 Nov 2023**Function**:Apprentices**Location**:Snowhill, Birmingham, United Kingdom**Salary**:21,000.00- Apprentice - Cyber Security Level 6 Cyber Security Technical Professional You’re not just looking for a career, you’re looking to make a...
-
Apprentice Technical Operator
9 hours ago
Birmingham, United Kingdom SEVERN TRENT Full time**APPRENTICE TECHNICAL OPERATOR - WATER** **LET’S CUT STRAIGHT TO IT** **Taking care of ‘one of life’s essentials’ - it’**s our purpose and we want you to be part of it. Supplying wholesome drinking water, treating wastewater and recycling this back to the environment responsibly is no mean feat. We serve around 8 million people across the...
-
Data Technology Support Apprentice
4 weeks ago
Birmingham, United Kingdom Air Liquide Full time**How will you CONTRIBUTE and GROW?**: This is a fantastic opportunity for an enthusiastic Technology Support Apprentice to be part of our innovative team based in Coleshill to support all areas within the technology team in delivering technical support to internal customers across all business areas. This role will work closely with their mentors and line...
-
Civil Engineer Apprentice
2 weeks ago
Birmingham, United Kingdom Carnell Support Services Limited Full timeAs an Apprentice Civil Engineer, you will learn the key elements of working on a project. You will take be involved in assisting the technical delivery as well as managing aspects of time, cost and quality. You will acquire technical, leadership and project management skills and experience. Key Responsibilities and Accountabilities Responsibilities –...
-
HR Support Apprentice
3 days ago
Birmingham, United Kingdom LMP Group Full time**HR Support Apprentice - **St. John Paul II Multi Academy St. John Paul II Multi Academy are seeking a HR apprentice to support the schools across the Trust, by ensuring HR administration functions run smoothly. To provide support across all areas of the HR function, maintain personnel data and ensuring it is always compliant. Closing date: 15th August...
-
Business Support Apprentice
1 month ago
Birmingham, United Kingdom Kier Group Full timeWe’re looking for a Business Support Apprentice to join our Kier Transportation team based in Birmingham. Within this role, you can enjoy discounts at high street brands, gaining a recognised qualification, working on exciting projects and even more. **Location**: Central Birmingham **Contract**: Permanent, full-time **Salary**: Competitive +...
-
Business Support Apprentice
1 month ago
Birmingham, United Kingdom Kier Group Full timeWe’re looking for a Business Support Apprentice to join our Kier Transportation team based in Birmingham. Within this role, you can enjoy discounts at high street brands, gaining a recognised qualification, working on exciting projects and even more. **Location**: Thimble Mill, Birmingham **Contract**: Permanent, full-time **Salary**: Competitive +...
-
HR Support Apprentice
3 days ago
Birmingham, United Kingdom National Highways Full time**HR Support Apprentice** **£16,100 per annum** **Birmingham** Start your career in **September 2024** in the people profession, learning from experienced HR professionals in a large, evolving organisation.**What you’ll be doing** As a HR support apprentice, you’ll gain valuable experience whilst delivering the key people services that help make...
-
Business Support Apprentice
2 months ago
Birmingham, United Kingdom Kier Group Full timeWe’re looking for a Business Support Apprentice to join our Kier Highways team based in Birmingham. Within this role, you can enjoy discounts at high street brands, gaining a recognised qualification, working on exciting projects and even more. **Location**: Thimble Mill Lane, Birmingham **Contract**: Permanent, full-time **Salary**: Competitive +...
-
S - Apprentice IT Support Engineer
1 week ago
Birmingham, United Kingdom Atlas Copco Airpower N.V. Full timeTechnical Support Engineer - Power Generation Electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. To contribute to Atlas Copco Power Technique's profitability by technically supporting PTS teams and customers...
-
Multi-channel Marketing Apprenticeship
3 days ago
Birmingham, United Kingdom First 360 Apprentice Full time_**IMMEDIATE START**_ **Are you looking to start a career in Marketing?** **Are you interested in E-Commerce, Website management & trading?** **MUST LIVE NO MORE THAN 30 MINUTES ON PUBLIC TRANSPORT FROM B11 2BH** **PLEASE USE THE POSTCODE LOCATION TO PLAN YOUR JOURNEY BEFORE YOU APPLY, ANY APPLICATIONS OUTSIDE THIS TRAVEL TIME WILL NOT BE...
-
Ict Support Apprentice
6 days ago
Birmingham, United Kingdom The Development Manager Ltd (TDM) Full timeOpportunity information Salary £24000 per year Duration 18 months Advert closing date 17/05/2024 Description The IT & Digital department is responsible for the force’s adoption and use of information and digital technology. The IT Support Apprentice offers an opportunity to be exposed to Service Management Service Operations - primarily on the IT&D...
-
Digital Support Apprentice
4 weeks ago
Birmingham, United Kingdom Randstad Delivery Full timeAre you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team.FULLY REMOTE POSITIONJob Title: Digital Support ApprenticePay: £13,000 per annum18 Month Apprenticeship with a view of a full-time permanent position upon completionHours: Monday - Friday 09:00am - 17:30pmLocation - RemoteLevel 3 Digital...
-
Sales Apprentice
1 day ago
Birmingham, United Kingdom Channel Partners Full timeOur Sales Apprentice program is an immersive and interactive learning experience led by a skilled sales leader who will provide guidance, instruction, and feedback to the apprentice, enabling them to meet the demands of their future sales position. The program will teach the apprentice how to boost sales, infiltrate markets, and maximise profits for both...
-
Digital Support Apprentice
1 month ago
Birmingham, United Kingdom ABP UK Full timeAs an Apprentice Digital Support Technician at ABP UK, you will primarily assist internal users, helping them maximise the use of various digital systems and software to enhance organisational efficiency and operations. A significant part of your role will involve diagnosing and resolving any challenges these users face with their digital tools to ensure...
-
Apprentice
1 month ago
Birmingham, United Kingdom BT Group Full timeApprentice - Network Engineer (Level 6 Digital & Technology Solutions Professional) - Birmingham **Job Req ID**:26301**Posting Date**:15 Nov 2023**Function**:Apprentices**Location**:Snowhill, Birmingham, United Kingdom**Salary**:21,000.00- Apprentice - Network Engineer (Level 6 Digital & Technology Solutions Professional) You’re not just looking for a...
-
Digital Applications Support Apprentice
2 weeks ago
Birmingham, United Kingdom National Highways Full timeDiscover the digital applications that keep our offices and roads open for business and achieve a professional qualification. What youll be doing Starting in September 2024 as a Digital Applications Support apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways. ...
-
Digital Applications Support Apprentice
2 weeks ago
Birmingham, United Kingdom National Highways Full timeDiscover the digital applications that keep our offices and roads open for business and achieve a professional qualification. What youll be doing Starting in September 2024 as a Digital Applications Support apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways. ...
-
Digital Applications Support Apprentice
2 weeks ago
Birmingham, United Kingdom National Highways Full timeDiscover the digital applications that keep our offices and roads open for business and achieve a professional qualification.What youll be doingStarting in September 2024 as a Digital Applications Support apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways.Working...