Trade Floor Support
4 weeks ago
Trade Floor Support Analyst - INSIDE IR35 - 6-month rolling contract - £350 PER DAY
Join a dynamic team as a Senior Trade Floor Support Analyst and play a crucial role in maintaining a seamless Front Office Trade Floor/Treasury desktop environment.
Key Responsibilities:
- Investigate and resolve Front Office-related issues, collaborating with application owners, infrastructure teams, IT security, and vendors for effective problem management.
- Provide English language support to Front Office colleagues across the EMEA region, considering cultural and language differences.
- Foster collaborative relationships within the IT division, locally and globally.
- Gather and understand business users' requirements.
- Cover the Trading floor IT support contact, handling calls, creating tickets, and escalating as needed.
- Support walk-up and email requests, managing tickets and escalations.
ESSENTIAL:
- Must have financial services experience
- Must have experience working on the trade floor
archie.odonovan@harringtonstarr.com
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