Band 4 Support Time and Recovery Worker

2 weeks ago


Devizes Wiltshire, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

Job overview

The STR worker operates on an inpatient mental health ward as part of the multi-disciplinary team (MDT). The role is primarily to support the timely discharge from hospital of each service user, by identifying and assessing barriers that may delay discharge, support individuals with housing/finances/recovery and working to resolve them. This assessment will support the MDT to identify the care pathway out of hospital for the service user.

Main duties of the job

The post holder will provide time-limited 1:1 support to service users whilst they are inpatients, enabling them to access a range of services which provide help and advice, but which also support and promote independence wherever possible. For example:

  • Housing including homelessness support services
  • meal deliveries
  • prescription deliveries
  • domestic abuse
  • debt management difficulties
  • residency status

The STR worker will engage with service users with a wide range of mental health needs, often including coexisting complex needs such as homelessness, substance misuse problems, self-neglect, domestic abuse, significant risk histories and social exclusion, and who at times may present with challenging behaviours. The post holder will work flexibly, creatively and effectively in their role, with a high degree of self-direction and using excellent time-management skills to manage their own time and work load, under the supervision and guidance of their Ward Manager

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. 

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

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