Temporary Branch Manager

2 weeks ago

London, United Kingdom Fairford Associates Full time

Originally founded more than 20 years ago, my client is a market-leading company operating as a single source solution provider, offering comprehensive and bespoke facilities management and cleaning services in the heart of London. From humble beginnings, they have enjoyed impressive organic growth across a diverse array of demanding luxury retail and sophisticated commercial clients that includes over 150 blue-chip companies with both retail and office sites. Their principles of twenty years ago remain the same to uphold the highest levels of service, quality, reliability, flexibility and environmental Sustainability. The purpose of the role is to effectively manage and develop the operational team within the designated Area and responsible for cleaning of client sites ensuring that the highest quality standards are met. This position is responsible in supporting the development and management of the highest standard of cleaning to ensure client satisfaction. To deliver to specification and working within agreed budgets, company policies and procedures. To report to the Senior Operations Manager and ensure that the Company’s business objectives are achieved and that all contractual responsibilities are met. The portfolio is Central London based with luxury retail stores and high-end office sites, approximately 50-60 sites in number varying in size from 1 cleaner sites to 10 cleaner sites - about 100 operatives in total.

Responsible for work allocation to the cleaning team, keeping within the specified detail of the contracts.

* Plan staff rotas and manage staff hours worked, sickness and annual leave to ensure staff are paid correctly.

* Control and issue cleaning materials, ensuring stock rotation and safety in storage.

* Carry out scheduled cleaning audits to monitor and manage operative’s performance and adherence to Company standards as per the requirements of the contract

* Identify training needs and deliver training as required.

* Check condition of the equipment, organise repairs/replacements as appropriate to ensure that all equipment is in safe working order, PAT tested and serviced.

* Comply with all Company & Client policies and statutory regulations relating to Health & Safety, safe working practices hygiene, cleanliness, fire and COSHH.

* Efficiently deal with reactive situations whether client or employee generated, including taking action in the evenings or at weekends should the need arise.

* Prepare a weekly written report outlining status of sites, issues in relation to performance.

* Attend monthly operations meetings at Head Office or as required

* Spanish speaker preferred but not essential

Your day-to-day management will be mostly early mornings. However, due to the nature of the business, flexibility to work other hours of the day and weekends will be required. Therefore, a London location will be required for candidates in order to be able to attend early site meetings and to get back from evening sites. Salary circa £35k-£40k, standard 28 days and company pension, access to Gym close to office, travelcard

Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers

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