Key Account Manager
3 weeks ago
Job title Key Account Manager
Locational travel expected.
Opportunity Full Time, Permanent
The Key Account Manager will work within the Active Spaces Team, based on-site at the office where our Key Client and other Key Stakeholders are based in the heart of Canary Wharf.
You’ll be responsible for managing the overall performance and strategic direction of the Active Spaces and Wellbeing Programmes within our Clients organisation, accountable for its delivery and evaluation, as well as developing future activity programmes in line with client needs, working closely with our Key Client and other internal and external partners.
Westfield Health are dedicated to making a healthy difference to the quality of life of our customers, and the Key Account Manager supports our mission by being an inspirational leader with the ability to empower and develop your team. Driving a healthy and positive team culture, central to providing our client’s employees with a best-in-class service to ensure continued client satisfaction, long-term retention and the delivery of agreed commercial outcomes.
We are a Disability Confident Committed employer, if this applies to you, please tick to apply as a Disability Confident Candidate when prompted.
Work collaboratively across our Wellbeing businesses to ensure that client, partner and commercial objectives are achieved/exceeded.
Work closely and collaborate with internal stakeholders across the business (including HR, finance, IT, propositions, marketing, CSR) and external stakeholders (including suppliers, contractors, specialists) to deliver and develop a best-in-class Wellbeing proposition across the client estate.
Provide regular reporting summarising current and forecast performance levels across a range of metrics for the client, as well as progress on the programme roadmap.
Uphold our value of being evidence-based by using data and information by being aware of, and following, all company procedures and guidelines. Ensure all documented policies and procedures within responsibility are maintained in accordance with company requirements.
Seeks to enhance the experience for our customers and colleagues by complying with all relevant legislative requirements, including financial services regulations, employment law, Data Protection and Health and Safety.
Commercial awareness and proven track record of achieving targets.
A strong fitness background with significant management experience working in a corporate or commercial fitness environment.
Strong leadership and people management experience.
Attention to detail in all areas of work including advanced IT skills and being comfortable analysing and presenting data.
The Westfield Way
We believe that our people are our strongest asset and by recruiting people that understand and live by our values; The Westfield Way, we aim to continue to provide an excellent experience for our colleagues and customers. Our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported has been demonstrated by our achievement of the prestigious Investors in People Gold accreditation
The Key Account Manager will be expected to demonstrate these values in all aspects of their role.
~ To find out more about what makes up each of our Values, please see our website .
Life at Westfield
Westfield Health offers many benefits to our colleagues as part of your employment package. Stay fit and well by accessing your personal Health Cash Plan and Private Medical Insurance policies. We care about our people and carry out annual surveys to gather feedback on what our colleagues are thinking and want for their future at Westfield. Make the most of our Rewards Hub , where you can access exclusive offers and discounts from over 1,000 popular retailers and restaurants. In addition, we also offer incremental annual leave and service awards to our colleagues after 5 years’ service.
To see more of our benefits, please go to our website .
Support with your application
As a Disability Confident Employer, we're dedicated to providing reasonable adjustments to ensure the recruitment process is as comfortable as possible. If you would like any further information or support, please email recruitment@westfieldhealth.
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